Quality Assurance Analyst

At The Battery Network, we are leading the charge to turn yesterday’s batteries into tomorrow’s power. As the nation’s premier battery collection and recycling nonprofit, we’ve spent over three decades leading the charge toward a cleaner planet and a circular economy. We connect consumers, businesses, manufacturers, and municipalities through one trusted network. We provide education, collection, logistics, and compliance expertise, helping our partners stay ahead of regulation while capturing the critical materials that power the future. We keep valuable materials in circulation and out of landfills—reducing reliance on foreign supply chains, strengthening America’s energy independence, and protecting people, property, and the planet. We’re looking for passionate changemakers to help us scale our impact and shape the future of sustainability. If you're ready to turn purpose into action, you’ll thrive in our mission-driven, collaborative environment. Learn more at batterynetwork.org and follow us on Facebook, Instagram, or LinkedIn. \n POSITION SUMMARYWe are seeking an experienced and proactive QA Analyst who will also serve as a Scrum Master to join our dynamic Technology Services team and lead the system analysis and quality assurance of technical, often complex, prioritized organizational projects through the Agile development process. The ideal candidate will be responsible for ensuring the quality and reliability of our software products by designing, implementing and executing comprehensive testing strategies, including setting up and managing regression and automated testing processes. This role will collaborate closely with developers, business owners and other stakeholders to identify issues, drive resolutions and deliver high quality products to our users. As a dual-role contributor, the candidate will also facilitate Agile Scrum ceremonies, ensuring smooth collaboration within the team and driving projects to successful completion. MAJOR DUTIES AND RESPONSIBILITIESDuties and responsibilities of this role include but are not limited to the following: Testing Strategy Development: Design, implement, and maintain a comprehensive testing strategy, including manual, automated, performance, security, usability and regression testing, to ensure software quality across projects and releases. Test Planning & Execution: Write detailed test plans, create test cases and schedules, and execute tests for various applications and systems, ensuring comprehensive coverage of functional and nonfunctional requirements. Defect Tracking & Resolution: Identify, document, and track software defects via Azure DevOps through their lifecycle, collaborating with development teams to ensure timely resolution and retesting of fixes. Regression Testing: Establish and manage regression test suites to verify that new code changes do not adversely affect existing functionality, ensuring the stability of software updates and releases. Automation Setup: Develop and maintain automated testing frameworks, focusing on enhancing efficiency and consistency in the testing process. Collaboration: Work closely with developers, business analysts, and business owners to understand the business and their requirements, review specifications, and provide input on testing needs throughout the development lifecycle. Quality Metrics & Reporting: Monitor testing progress and quality metrics, generating reports that provide insights into test coverage, defect rates, and overall software quality. Contribute to maturity and governance of quality controls and procedures, including supporting the development of the organization’s PMO. Facilitation: Lead Scrum ceremonies (daily stand-ups, sprint planning, sprint reviews, and retrospectives) to ensure effective communication, collaboration, and accountability within the team. Sprint Planning & Backlog Management: Collaborate with product owners and the Business Analyst to define and prioritize user stories, ensuring that the development team has a clear and achievable plan for each sprint. Impediment Removal: Identify and resolve obstacles that may impede team progress, promoting an environment that allows the team to work efficiently and effectively. Team Development: Foster a culture of continuous improvement by guiding the team in Agile best practices, helping them to become more self-organized and collaborative. Performance Tracking: Monitor sprint progress, track team performance metrics, and provide feedback to ensure successful delivery of sprint goals and high-quality products. Drive Continuous Improvement: Help the team reflect on and implement improvements in both processes and work quality during retrospectives. CORE QUALIFICATIONS Bachelor’s degree in Computer Science, Information Technology AND 3+ years of experience as a QA Analyst with hands-on experience in automated testing tools OR 7+ years of equivalent work experience as a QA Analyst with hands-on experience in automated testing tools. 2+ years of experience in a Scrum Master role, with proven knowledge of Agile methodologies and practices. Certified ScrumMaster (CSM). Must be able to prepare acceptance test plans, test cases, and QA processes and work directly with end-users to ensure that application functionality meets requirements. Strong understanding of Agile development methodology, Microsoft DevOps experience preferred. Must be authorized to work lawfully in the United States for The Battery Network, with or without sponsorship. PREFERRED QUALIFICATIONS Relevant certifications (e.g., ISTQB Certified Tester) are a plus. Familiarity with cloud architecture (Microsoft Business Dynamics ERP/CRM experience a plus). General experience with Customer Relationship Management (CRM) systems and practices preferred. Experience with test management tools (e.g., MS DevOps, TestRail) and defect tracking systems. Experience working closely with Technology Services vendor development partners. Strong working knowledge of Waterfall, Agile (Scrum, Kanban), and hybrid agile methodologies. Knowledgeable in successful techniques to fill in gaps in the scrum and helping organizations adapt to agile methodology is preferred. Experience implementing Regression Testing a plus. Experience with Power BI is a plus. SKILLS, KNOWLEDGE, & EXPERIENCE Strong understanding of software development life cycle (SDLC) and quality assurance processes and responsibilities. Experience introducing new concepts and processes within organizations, including business engagement and training. Understands technical scenarios and requirements. A quick learner, with the ability to efficiently learn business concepts. Excellent communication and collaboration skills, with the ability to work effectively within a crossfunctional team. Must be highly organized, with attention to detail and commitment to clear documentation. Excellent analytical, mathematical, and creative problem-solving skills; must be logical and efficient. Able to work independently, or partner with technical staff with a collaborative, hands-on approach. Self-motivated and ability to stay focused. Able to adapt to a changing environment; comfort working in a fluid environment where processes may change. Demonstrated planning skills with ability to think strategically, both short and long-term. Able to effectively prioritize and execute tasks. Interested in and able to flourish in a mission-based organization where culture and values are paramount in importance. Be eager to join a team that embraces diversity, equity and inclusion as core values and fosters a culture of collaboration and innovation. WORKING CONDITIONS This position is remote based within the United States. Candidates must be able to work from a U.S.- based location and be eligible to work lawfully in the United States for The Battery Network. Limited travel (estimated 3-4 times per year) as needed. Travel could include, but not be limited to, attending conferences, customer meetings, or team/organization-wide meetings. Standard work hours are Monday–Friday, 8 hours per day. Some roles may require additional hours during peak periods. We prioritize the quality and timeliness of work over rigid schedules and recognize the importance of connection, collaboration, and work-life balance. To support this, we offer flexible scheduling where roles allow, and in alignment with current policy, while ensuring operational needs and team collaboration are met. ABOUT THE BATTERY NETWORK At The Battery Network, we enjoy a culture of teamwork, innovation, and fun. Our team is the primary reason for our unique culture. We hire energetic and dedicated people who work hard every day to help us achieve our goals. Each one of our employees is a valued contributor, not just a number. We work in teams to benefit from our collective talents to make a real impact on the environment. The way we operate contributes to the success of our employees and our organization. We also value the diversity of employees’ backgrounds and believe everyone’s unique perspective is critical to our success. Diversity and intercultural collaboration is fundamental to what we do. Our team has varied backgrounds, speak different languages, and are engaged in varied personal pursuits but all share a commitment to environmental sustainability, and each do their small part to improve our planet. We are an equal opportunity employer and do not discriminate against otherwise qualified applicants on the basis race, age, color, creed, sex, religion, ancestry, marital status, national origin, disability, veteran status, or any other protected characteristic. We value our employees. In keeping with our values, we strive to support our team members in and out of work. As part of this, we offer a strong, well-rounded benefits package. You can learn more about our work culture, values, and benefits at our Careers page: The Battery Network - Careers \n$80,000 - $95,000 a year $85,000 - $95,000/year based on qualifications and experience. This role is eligible for an annual, impact-based bonus. \n TO APPLY We are committed to providing a supportive and inclusive work environment. We encourage applications from individuals with diverse backgrounds and experiences and believe that a diverse team brings a variety of perspectives and ideas that are critical to our success. Interested applicants must submit both a cover letter and resume through the application link. All candidates must be available for phone and video interviews. Interviews will be scheduled on a rolling basis once application review occurs. This employer participates with E-Verify. Apply To This Job