Supervisor, Prior Authorization

Supervisor, Prior Authorization Remote | Full‑Time IVX Health is transforming infusion and injection therapy to make care more accessible, affordable, and patient‑focused. We are hiring a Supervisor, Prior Authorization to lead daily authorization operations and support timely patient access to care. This role manages a remote team responsible for prior authorizations across commercial and government payers and partners closely with Intake, Clinical, Scheduling, and Revenue Cycle teams. Why Join IVX Health? Growth Opportunities: Be part of a fast-growing company where your leadership will shape the future of patient care. Core Values in Action: We practice what we preach, fostering a culture of kindness, integrity, excellence, and teamwork. Work-Life Balance: Enjoy flexible working options and a positive, supportive environment where your well-being is a priority.

Key Responsibilities

Team Leadership Supervise, coach, and develop a team of Prior Authorization Coordinators Lead onboarding, training, and ongoing performance management Conduct regular one‑on‑one meetings focused on productivity, quality, and development Address performance gaps through coaching and corrective action Authorization Operations Oversee daily prior authorization workflows, queues, and work distribution Ensure timely, accurate processing across commercial, Medicare, and Medicaid payers Monitor turnaround times, throughput, and service level expectations Act as first escalation point for complex or high‑risk authorization cases Quality & Compliance Ensure payer requirements and medical necessity criteria are applied consistently Partner with Quality Assurance to monitor denials, errors, and rework Implement corrective actions to improve accuracy and reduce avoidable denials Support audit readiness and compliance with payer and regulatory requirements Cross‑Functional Collaboration Partner with Intake, Referral Coordination, Scheduling, Clinical, and Revenue Cycle teams Communicate capacity, performance trends, and operational risks to leadership Support new tools, processes, and workflow improvements

Qualifications

Required High school diploma or equivalent 4–6 years of experience in prior authorization, revenue cycle, or healthcare operations Experience working with commercial and government payers (Medicare and Medicaid) Prior experience in a lead, senior, or supervisory capacity Strong knowledge of prior authorization workflows and payer requirements Proficiency with EMR/practice management systems and Microsoft Office (Excel, Outlook) Preferred Associate or Bachelor’s degree in healthcare administration, business, or related field Experience supporting infusion services, specialty pharmacy, or buy‑and‑bill environments Experience leading remote or distributed teams Background in process improvement or quality initiatives Pay is based on factors such as market location, job-related knowledge, skills, and experience, and is benchmarked against similar organizations in our size and industry. It is not typical for an individual to be hired at or near the top of the posted range, as compensation decisions depend on the facts and circumstances of each case. In addition to cash pay, full-time regular employees are eligible for commissions/bonus, 401(k), health benefits, and other company-provided benefits; some of these benefits may also be available to part-time employees. Supervisor, Prior Authorization Pay Range $60,000—$72,000 USD About IVX Health IVX Health is a national provider of infusion and injection therapy for individuals managing chronic conditions like Rheumatoid Arthritis, Crohn's Disease, and Multiple Sclerosis. We’re transforming the way care is delivered with a focus on patient comfort and convenience. Our commitment to exceptional care extends to our employees as well—we empower our team to thrive while living our core values: Be Kind, Do What’s Right, Never Settle, Make It Happen, and Enjoy the Ride. Our Mission: To improve the lives of those we care for by redefining the care experience Our Vision: To be the nation’s preferred destination for pharmaceutical care of complex chronic conditions Our Commitment: To deliver an unmatched care experience with a foundation in world class service and clinical excellence

Benefits

We Offer Comprehensive Healthcare – Medical, dental, and vision coverage, including prescription drug plans and telemedicine services. Flexible Savings Options – Choose from Health Savings Accounts (HSA) and Health Reimbursement Arrangements (HRA) to manage healthcare costs. Supplemental Protection – Accident, critical illness, and hospital indemnity plans to provide additional financial security. Dependent Care FSA – Pre-tax savings for eligible childcare and dependent care expenses. 401(k) Retirement Plan – Secure your future with a competitive company match. Disability Coverage – Voluntary short-term and long-term disability plans to protect your income. Fertility and Family Support – Resources and benefits designed to support fertility care and family planning. Life and AD&D Insurance – Financial protection for you and your loved ones. Counseling and Wellness Support – Free resources to support emotional, physical, and financial well-being. Education Assistance – Tuition reimbursement and certification support to help you grow in your career. Continuing Education – Access to a CEU library for ongoing professional development. Charitable Giving and Volunteer Program – Matched donations and paid volunteer time off to support causes you care about. Employee Referral Bonus – Earn rewards for helping us find top talent. Note: Benefits may vary by employment type. Contact HR for details on eligibility and coverage. EEO STATEMENT IVX Health is proud to be an Equal Opportunity Employer. We value diversity and are committed to creating an inclusive environment for all employees. IVX Health wants to have the best available people in every job, and we make employment decisions on the basis of business needs, job requirements, individual qualifications, and merit. Equal employment opportunities are provided to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, pregnancy, national origin, military and veteran status, age, physical or mental disability, genetic characteristic, reproductive health decisions, family or parental status, or any other legally protected category in accordance with applicable federal, state, or local laws. IVX Health prohibits discrimination, harassment, or retaliation of any kind based on any of these characteristics. Equal employment opportunity will be extended to all persons in all aspects of the employer-employee relationship and all terms and conditions of employment, including, but not limited to, hiring, training, promotion, discipline, compensation benefits, and separation of employment. Privacy Policy Apply To This Job