Data Importation Analyst

Execute client data migrations from files (ranging from simple to highly complex) into our SaaS platform, ensuring seamless and accurate transfers; Provide support to both employees and clients, resolving data import-related issues and ensuring a smooth onboarding experience; Identify, document, and report bugs in the internal Import Tool. Track progress and collaborate with the team until issues are fully resolved; Develop innovative solutions, including script automation; to continuously enhance operational efficiency, customer satisfaction, and team productivity; Uphold the highest standards of data security and confidentiality by rigorously applying established policies and best practices; Collaborate closely with team members, assisting in complex problem-solving, process documentation, and technical support as needed; Test and validate newly developed solutions, offering constructive feedback and proactively seeking opportunities for process improvement. Qualifications: Proficiency in English (advanced written and spoken), as you will work in an international team environment; Solid experience in data-centric roles requiring strong technical skills; Proven track record in both technical and non-technical customer interactions; Advanced knowledge of Excel and SQL; Understanding of programming logic, ideally with languages like Python or R; Strong analytical thinking and problem-solving abilities; Demonstrated ownership, strong time management skills, and a clear sense of urgency; Excellent organizational skills. Nice to Have: Degree or ongoing studies in IT-related fields (Data Processing, Software Engineering, etc.). Experience in a SaaS company, especially in a fast-paced environment. Other information Working hours are from Monday to Friday, from 9am to 6pm; We have compensatory time off (Banco de Horas); Food/Market Voucher with iFood card; Medical, Dental, and Group Life Insurance; Pet Plan; StarBem, for mental health and well-being; iFeel app, for emotional comfort; Wellhub for you and up to 3 people! Birthday and company anniversary Day Off; Daycare Assistance; Partnership Club, with discounts ranging from teaching institutions, such as colleges and language learning services; Referral Program offers up to R$600 per person who stays with us for more than 6 months; Leave of Absence/Time-off: in the event of the passing of loved ones, we offer 10 days off; if your pet passes away, we offer 2 days. Got married? 7 days of rest! Did the baby arrive? We offer 30 days for Dads and 6 months for Moms; Workplace Location: Hybrid model (RJ): If you live in RJ and the metropolitan region, you will work a few days in our office in Santo Cristo/RJ and from home (to be aligned with your leadership). Hybrid model (CWB): If you live in Curitiba and the metropolitan region, you will work a few days in our office in the center of Curitiba and from home (to be aligned with your leadership). Remote model: you will work 100% from home, but you will also be welcome in our offices in Curitiba and Rio de Janeiro. We provide feedback at all stages! Apply To This Job