Vice President, Information Technology
What You'll Do
Are you a forward-thinking technology leader with a passion for modernization, automation, and AI transformation? We are looking for a Vice President of Information Technology to lead our global IT function through a critical phase of evolution and enterprise innovation. This is more than a traditional IT executive role—it’s an opportunity to shape how 5,000+ employees across the globe experience technology every day. Reporting directly to the Chief Information Officer, you’ll lead a globally distributed team of 70 to 150 professionals with primary delivery hubs in India and core leadership based in the U.S. and drive high-impact initiatives across infrastructure, end-user experience, enterprise applications, collaboration platforms, identity and access management, and global service delivery. This role sits at the intersection of leadership transition, enterprise automation, and an AI-first vision. The foundation is strong—now it’s your time to stabilize, scale, and bring cohesion to a rapidly evolving function. #LI-Remote What Your Responsibilities Will Be Stabilize and inspire a high-performing global IT organization through a leadership transition—earning trust and delivering results from day one. Define and execute a strategic roadmap that balances operational reliability with modernization and enterprise scalability. Drive enterprise AI and automation adoption, including the rollout and governance of tools like ChatGPT Enterprise, Glean (federated search), and agent-based workflows through n8n. Lead global IT operations across infrastructure, service desk, identity and access management (Okta), client engineering, collaboration systems (O365, Slack, Zoom), and corporate platforms (Atlassian, ServiceNow, Workday). Act as the trusted IT lead for M&A transactions, managing due diligence, identity integration, and post-close execution across global acquisitions and divestitures. Deliver on near-term initiatives such as mobile device management rollout, a unified “single front door” employee experience, and expanded Glean and n8n deployments. Strengthen data governance and compliance in support of IPO readiness, SOX alignment, and long-term architectural maturity. Partner cross-functionally with Legal, Finance, Security, People, and Engineering teams to translate business goals into scalable, secure solutions. What You'll Need to be Successful 15+ years of progressive IT leadership, including global team oversight and executive stakeholder engagement. Strategic and operational depth across infrastructure, identity, enterprise applications, endpoint management, and collaboration ecosystems. Proven ability to lead modernization, AI adoption, and automation initiatives at scale, especially in complex or high-growth environments. Hands-on experience with enterprise platforms like Okta, ServiceNow, Atlassian, Zoom, O365, Workday, and AWS. Strong working knowledge of IT security, compliance frameworks, and access governance in support of IPO and audit readiness. Experience leading across globally distributed teams, with a strong ability to collaborate across cultures and time zones—even as a U.S.-based leader. Pragmatic leadership style: calm under pressure, strong in ambiguity, and able to bring structure without slowing down innovation. Experience leading IT through M&A integration and due diligence is highly valued. Avalara is an AI-first Company AI is embedded in our workflows, decision-making, and products. Success here requires embracing AI as an essential capability. You’ll bring experience using AI and AI-related technologies, ready to thrive here. You’ll apply AI every day to business challenges - improving efficiency, contributing solutions, and driving results for your team, our company, and our customers. You’ll grow with AI by staying curious about new trends and best practices, and by sharing what you learn so others can benefit too. How We'll Take Care of You Total Rewards In addition to a great compensation package, paid time off, and paid parental leave, many Avalara employees are eligible for bonuses. Health & Wellness Benefits vary by location but generally include private medical, life, and disability insurance. Inclusive culture and diversity Avalara strongly supports diversity, equity, and inclusion, and is committed to integrating them into our business practices and our organizational culture. We also have a total of 8 employee-run resource groups, each with senior leadership and exec sponsorship. What You Need To Know About Avalara We’re defining the relationship between tax and tech. We’ve already built an industry-leading cloud compliance platform, processing over 54 billion customer API calls and over 6.6 million tax returns a year. Our growth is real - we're a billion dollar business - and we’re not slowing down until we’ve achieved our mission - to be part of every transaction in the world. We’re bright, innovative, and disruptive, like the orange we love to wear. It captures our quirky spirit and optimistic mindset. It shows off the culture we’ve designed, that empowers our people to win. We’ve been different from day one. Join us, and your career will be too. We’re An Equal Opportunity Employer Supporting diversity and inclusion is a cornerstone of our company — we don’t want people to fit into our culture, but to enrich it. All qualified candidates will receive consideration for employment without regard to race, color, creed, religion, age, gender, national orientation, disability, sexual orientation, US Veteran status, or any other factor protected by law. If you require any reasonable adjustments during the recruitment process, please let us know. Apply To This Job