Technical Service

About Us: Barry-Wehmiller is a diversified global supplier of engineering consulting and manufacturing technology for the packaging, corrugating, sheeting and paper-converting industries. By blending people-centric leadership with disciplined operational strategies and purpose-driven growth, Barry-Wehmiller has become a $3 billion organization with nearly 12,000 team members united by a common belief: to use the power of business to build a better world. Job Description: Troubleshoot and resolve technical issues related to hardware, software, and network systems. Install, configure and maintain technology equipment, applications, and systems. Provide technical support and guidance to end-users in person, over the phone, or via email. Diagnose and resolve customer service requests to ensure service level agreements are met or exceeded. Create and maintain documentation of IT processes, procedures, and user guides. Develop and implement strategies for improving technical services and user experience. Participate in technology projects related to planning, installing, and upgrading all new or existing hardware and software components. Collaborate with other members of the IT team to promote ongoing technology learning and development. At Barry-Wehmiller we recognize that people come with a wealth of experience and talent beyond just the technical requirements of a job. If your experience is close to what you see listed here, please still consider applying. We know that our differences often can bring about innovation, excellence and meaningful work—therefore, people from all backgrounds are encouraged to apply to our positions. Please let us know if you require reasonable accommodations during the interview process. ​ Company: Bw Corporate Gcc Apply To This Job