[Hiring] Virtual Clinician Home Evaluations Nurse Practitioner or Physician Assistant @CVS Health

Role Description We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time. Do you have a passion for engaging with people and helping them on their journey to better health? Discover a meaningful role where you’ll engage with health plan members primarily online, helping to close gaps in care. Signify Health, part of CVS Health®, is hiring full-time, board-certified nurse practitioners to conduct Video Visits for Medicare Advantage, Medicaid, and certain commercial plan members. During our Video Visits, you’ll conduct an approximately 30-minute visit, including a medication and medical history review, allowing time to educate members about their health and answer their questions. In this role, you will:

• Conduct online “Video Visits” with health plan members, working in a private space with adequate internet connection.
• Be part of our efforts to visit millions of people nationwide with the goal of providing connections to the right care for people’s unique needs.
• Provide 40 hours of availability weekly, consistently providing 320+ capacity units per month.
• Execute a strong visit completion rate, consistently pacing 220+ completed visits per month.
• Maintain training, affiliation, and compliance with Video Visit requirements (regular training required).

Other role expectations and requirements:

• Be trained and credentialed for all health plan clients and lines of business in primary coverage state(s).
• Consistently engage with regular manager, team and clinical meetings.
• Be accountable to Signify Health operational, clinical, and member experience key performance indicators and metrics.
• Maintain active state licenses in coverage areas (FNP, AGNP certification preferred for NPs).
• Maintain board certification.
• Experience with Signify Health In-Home Health Evaluations, Video Visits, in-home visits, telehealth visit delivery, or a similar format (preferred).
• Able to obtain and maintain multi-state licenses in coverage area, as required.

Additional Required Skills, Abilities and Working Environment:

• Clinicians will be dedicated to providing Video Visits (“telehealth”) services only.
• Must meet minimum requirements for remote visit delivery, including broadband connectivity with video and audio enabled, a quiet setting with a neutral background from which to conduct visits, and the ability to uphold health plan member privacy per CVS Health guidelines.
• While performing the duties of the job, the employee is regularly required to interact with health plan members in a remote manner, sit, write, operate the computer and phone, speak intelligibly, and hear member responses.
• Specific vision abilities include the ability to view and read a computer screen, iPad, and other electronic devices.
• Effective verbal, written, and electronic communication skills.
• Ability to work without direct supervision and practice autonomously.
• Proficiency with information management and technology.

Qualifications

• Board-certified nurse practitioner.
• Active state licenses in coverage areas.
• FNP, AGNP certification preferred for NPs.

Requirements

• 40 hours of availability weekly.
• 320+ capacity units per month.
• 220+ completed visits per month.
• Regular training compliance.

Benefits

• Base salary plus incentive structure (based on the number of in-home visits completed).
• Malpractice insurance coverage (during Signify Health-related activities).
• Comprehensive benefits package including medical, dental, and vision coverage.
• Paid time off.
• Retirement savings options.
• Wellness programs and other resources, based on eligibility.

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