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Incident Investigator

Work from home Full-time role Hiring

Position Title: Incident Investigator Location: Remote OH Duration: 6 months (possibility to extend or convert to FTE) Pay rate: $40-45.00/hr Schedule:

  • Training: Mon Fri, 8am 5pm EST (approx. 4 weeks, no time off permitted during training)
  • Regular: Mon Fri, 8am 5pm EST
  • No weekends or holidays; overtime only if required

Summary: The Incident Investigator is responsible for the development, implementation, resolution, and oversight of waiver incident reporting at both the member and organizational levels. Job Responsibilities:

  • Submit critical incidents into the Ohio Department of Medicaid Incident Management System (IMS) within required timelines.
  • Review claims data, clinical data, case management notes, and assessments to substantiate or unsubstantiate incidents.
  • Collaborate with care coordination staff, CMEs, and law enforcement to ensure accurate case resolution.
  • Close cases within 45 days and insert appropriate prevention plans into IMS within 7 business days.
  • Provide incident reporting education and support to internal and external stakeholders.
  • Maintain compliance with CMS and Ohio Administrative Code requirements.

Job Requirements:

  • Education: Degree in Nursing, Social Work, or Counseling.
  • Licensure: RN, LSW, LISW, LPC, or LPCC (Ohio license required).
  • Experience: Minimum 5 years in field of licensure with clinical experience. Knowledge of Ohio's MyCare Waiver, Medicaid products, and incident reporting process required.

Skills:

  • Strong critical thinking and ability to work independently.
  • Proficiency in Microsoft Office Suite (Excel, Word, Outlook) and Teams.
  • Technical agility to navigate multiple systems quickly.
  • Applications Trucare, OH incident management system, impact pro,
  • Microsoft teams, outlook, excel, word

Preferred Qualities: Quick learner, accountable, collaborative team player, adaptable to independent work. Managed care experience is a plus. Apply tot his job Apply To this Job

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