Implementation, Consultant (Restaurant & Hospitality)
We Are Bring IT! We are a young, dynamic, and fast-growing professional services company bringing digital transformation to our clients around the world. From launching products to market to driving productivity with the right technology and processes, the work we do is improving the way people work. To achieve this, we are building a global and diverse team capable of tackling some of today’s most important challenges. We call this unique approach “360 Success.” We are recognized as one of the fastest-growing and most successful companies in the INC5000 ranking in the U.S. , and we are opening new offices around the world to continue growing, exploring, and diversifying. With more than 10 recognitions from our partners, we continue to lead in our markets. Role Overview We are seeking a Senior NetSuite Consultant with a strong background in restaurant and hospitality implementations to lead the functional delivery of NetSuite projects from design through go-live. This role is hands-on and delivery-focused—you will own solution design, configuration, and client engagement across the full implementation lifecycle. You will work within a squad-based model (PM + Functional Consultants), supporting multiple concurrent projects while maintaining high-quality, on-time delivery. You will serve as a trusted advisor and solution lead, ensuring that NetSuite is implemented in alignment with industry best practices and the client’s operational realities.
Key Responsibilities
- Lead functional delivery across all implementation phases: Engage → Drive → Enable → Convert → Optimize
- Conduct discovery & requirements workshops, solution design sessions, and system walkthroughs
- Configure NetSuite across Financials, P2P, O2C, and Inventory workflows
- Translate business requirements into scalable NetSuite solutions aligned to best practices
- Partner with Project Managers on scope, timelines, deliverables, and change control (PCRs)
- Support data migration (mapping, templates, validation, test loads)
- Guide User Acceptance Testing (UAT) and go-live readiness
- Deliver system walkthroughs and training sessions
- Collaborate with technical teams on integrations and customizations
- Identify risks early and provide proactive recommendations
Restaurant & Hospitality Implementation Focus
- Multi-location and franchise business models
- POS integrations (Toast, Square, NCR)
- High-volume transaction environments and daily sales reconciliation
- Inventory across locations and centralized purchasing
- Cash management and store-level financial visibility
- Labor cost tracking and operational reporting
- Vendor procurement and supply chain workflows
- Integration with delivery platforms and external systems
Required Skills & Competencies
- Strong NetSuite configuration experience
- Expertise in ERP processes (R2R, P2P, O2C)
- Experience leading workshops and solution design sessions
- Ownership of solution design documentation (SDD)
- Experience driving UAT and go-live readiness
- Understanding of data migration strategies
- Ability to balance best practices with business needs
- Strong communication and stakeholder management skills
Desired Experience
- 5+ years of NetSuite implementation experience
- Restaurant, hospitality, or franchise industry experience
- POS and high-volume system integration experience
- Exposure to SuiteBilling, Advanced Inventory, Revenue Management
- Familiarity with Celigo, Boomi, or similar platforms
Education & Certifications
- Bachelor’s degree or equivalent experience
- NetSuite certifications preferred (SuiteFoundation, ERP Consultant)
Travel Requirements
- Up to 50% travel may be required depending on client needs
What Makes This Role Compelling
- Lead full-cycle implementations
- Work on complex, multi-entity environments
- High visibility and direct client impact
- Influence solution design and delivery approach
- Growth path to Solution Architect or Delivery Leadership
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