Experienced Customer Development Manager – National Account Management for arenaflex at Costco

As a seasoned professional in customer development and national account management, you have the unique opportunity to join arenaflex, a global consumer products company, in a pivotal role that will drive growth and member engagement at Costco. arenaflex is a caring, innovative growth company reimagining a healthier future for people, their pets, and our planet. Guided by our core values—Caring, Inclusive, and Courageous—we foster a culture that inspires our people to achieve common goals.

About arenaflex

arenaflex is a global consumer products company operating in over 200 countries, specializing in Oral Care, Personal Care, Home Care, Skin Care, and Pet Nutrition. Our products are trusted in more households than any other brand in the world, making us a household name. With a rich history of innovation and a commitment to sustainability, arenaflex is a leader in the industry, and we're looking for talented individuals to join our team.

Job Summary

As the Customer Development Manager on the Costco team, you will have ownership and responsibility to deliver sales objectives on volume, spending, and customer execution via effective customer engagement and internal collaboration. You will formulate and execute our strategic plan, at the corporate and the divisional levels, to ensure maximum volume, profitability, and customer service. You will work with the immediate Costco team, Club team, and other cross-functional touchpoints to develop and implement business plans with excellence. By leveraging the customer strategy, you will champion solutions that enable arenaflex to drive growth and member engagement at Costco.

Key Responsibilities

* Identify areas of opportunity for products and programs, develop customer strategies that incorporate consumer insights, and maintain an awareness of competitive activity.

• Establish partnerships with multiple parties, including internal cross-functional teams, divisional buyers, and the customer merchandising team, to achieve results and execute against strategy and goals.
• Influence the agenda through collaboration, negotiation, and data-driven thought leadership, and have an understanding of the product development and commercialization process.
• Seek opportunities to improve and seek creative solutions by adapting and adjusting the strategy with the customer, revisiting objectives, and gaining insights from pre and post evaluation and ROI analyses.
• Understand business trends in each account through fact-based analysis, including brand share, pricing, promotion levels, and trade class development, along with understanding the effectiveness of different investment levers across the entire P&L.

Essential Qualifications

* Bachelor's Degree

• 6+ years in sales roles or adjacent experiences
• Experience with national account management at a FMCG company
• Experience pulling and using data from a syndicated service (Nielsen, IRI/Circana) account
• Microsoft Office or Google Suite proficiency (i.e., Sheets, Slides, Docs)
• Ability to develop accurate rolling sales forecasts and inputs for financial modeling

Preferred Qualifications

* Excellent written and verbal communication skills, including the ability to present data

• A results-oriented, growth mindset

Skills and Competencies

* Strong analytical and problem-solving skills

• Excellent communication and interpersonal skills
• Ability to work in a matrix environment and build strong relationships with cross-functional teams
• Strong business acumen and ability to think critically
• Ability to adapt to changing priorities and deadlines
• Strong data analysis and interpretation skills

Career Growth Opportunities and Learning Benefits

* arenaflex is committed to the growth and development of our employees, and we offer a range of training and development programs to help you achieve your career goals.

• Our company culture values innovation, creativity, and continuous learning, and we encourage our employees to take ownership of their learning and development.
• arenaflex offers a range of benefits, including comprehensive health insurance, retirement savings plans, and paid time off, to support your overall well-being.

Work Environment and Company Culture

* arenaflex is a global company with a diverse and inclusive culture, and we value the unique perspectives and experiences of our employees.

• Our company culture is built on our core values of Caring, Inclusive, and Courageous, and we strive to create a work environment that is collaborative, innovative, and supportive.
• arenaflex is committed to sustainability and social responsibility, and we encourage our employees to get involved in our community outreach and volunteer programs.

Compensation, Perks, and Benefits

* Salary Range: $107,000.00 - $150,000.00 USD

• Pay is determined based on experience, qualifications, and location.
• Salaried employees may also be eligible for discretionary bonuses, profit-sharing, and long-term incentives for Executive-level roles.
• Comprehensive benefits package, including medical, dental, vision, basic life insurance, paid parental leave, disability coverage, and participation in the 401(k) retirement plan with company matching contributions subject to eligibility requirements.
• Additional benefits include a minimum of 15 vacation/PTO days (hourly employees receive a minimum of 120 hours) and 13 paid holidays (vacation days are prorated based on the employee's hire date within the calendar year).

Equal Opportunity Employer

arenaflex is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity, sexual orientation, national origin, ethnicity, age, disability, marital status, veteran status (United States positions), or any other characteristic protected by law.

Reasonable Accommodation

Reasonable accommodation during the application process is available for persons with disabilities. Please complete this request form should you require accommodation.

Apply to this Job

If you are a motivated and results-driven professional with a passion for customer development and national account management, we encourage you to apply to this exciting opportunity. Join arenaflex, a global consumer products company, and be part of a team that is reimagining a healthier future for people, their pets, and our planet. Apply for this job