Experienced Social Worker Supervisor – Team Lead for Clinical Care Team in Chattanooga, TN (Hybrid)

At arenaflex, we're dedicated to delivering exceptional healthcare services to our community. As a leading provider of innovative solutions, we're seeking an experienced Social Worker Supervisor to join our Clinical Care Team in Chattanooga, TN. This is a 3+ months contract position, offering a unique opportunity to make a meaningful impact in the lives of our patients.

About arenaflex

arenaflex is a forward-thinking organization that's committed to revolutionizing the way healthcare is delivered. Our team of passionate professionals is dedicated to providing compassionate, patient-centered care that addresses the whole person – not just their medical needs. We're proud to be a leader in our industry, and we're excited to welcome a talented Social Worker Supervisor to our team.

Job Summary

As a Social Worker Supervisor, you'll play a critical role in leading our Clinical Care Team in Chattanooga, TN. You'll be responsible for supervising a team of social workers, creating work schedules, and soliciting feedback from primary care staff to identify and prioritize patient needs. You'll also develop workflows for referrals, follow-up, tracking, and other tasks in conjunction with regional and local health department leadership.

Key Responsibilities

* Team Lead: Functions as supervisor of the team as well as fulfills the other duties outlined below.

• Creates work schedule of team members.
• Solicits feedback from primary care staff to identify and prioritize needs.
• Develops workflow for referrals, follow-up, tracking, and other tasks in conjunction with regional and local health department leadership.
• Assists in data collection on efficacy of clinical care team.
• Functions within the team as a Social Worker or Social Counselor also performing the duties below.
• Performs tasks consistent with social work such as refer and coordinate services, identify risk factors, assess, and address relevant patient needs such as educational, medical, psychosocial, financial as needed to assess needs of clients.
• Social support navigation for social determinants of health (SDOH) such as food insecurity, housing insecurity, etc.
• Compile and maintain a resource list for SDOH resources including eligibility criteria, referral process, and contact information.
• Collaborate with primary care nurse and providers.
• Provide in-person or remote social needs screening/assessment with primary care patients referred by nurse or provider.
• Coordinate or make aware of social services resources, i.e., housing, clothing, food, mental health services, etc.
• Collaborate with other social workers to identify patient and community resources.
• Conduct case management activities.
• Work with hospitals for discharge planning, follow-up, and education.
• Assist with obtaining patient records from hospitals.
• Assist in securing needed medical equipment through community partners.
• Conduct follow-up on care plans.
• Identify patients lost to follow-up or overdue for care and assist them in returning to care.
• May assist with specialty referral navigation.
• Schedule, coordinate, and track non-BCS specialist and imaging referrals.
• Assist with obtaining patient records from specialists and imaging centers.
• Compile and maintain resource list for specialty referrals including eligibility criteria, referral process, cost, and contact information.
• Assist patients to locate and access low-cost prescription options such as patient assistance programs, discount retailers, etc.
• May assist with patient assistance program applications and serve as a patient-provider liaison with the drug companies.
• Assist patient with applications for programs such as CoverRx and RxOutreach.
• May help with other regional primary care-based initiatives with a social work component.
• Documents in patient's record, updates consults, and tags provider and/or clinical staff as necessary.
• Provide patient education or find appropriate education resources.

Expectations

* Complete onboarding and orientation.

• Participate in regional office and primary care clinical meetings as requested.
• Attend provider meetings as requested.
• Attend Health Councils and other community meetings to build relationships with social service agencies and promote health department services.
• Identify barriers to care or assistance experienced by our patients and seek ways to address them.

Tools and Equipment

* Personal Computer.

• Telephone.
• Fax Machine.
• Printer.
• Scanner.
• Copy Machine.
• Calculator.
• Personal Vehicle.
• Other office-related equipment as required.

Qualifications

* Master's degree in Social Work (MSW) or related field.

• 3+ years of experience in social work, preferably in a healthcare setting.
• Strong leadership and supervisory skills.
• Excellent communication and interpersonal skills.
• Ability to work in a fast-paced environment and prioritize multiple tasks.
• Strong analytical and problem-solving skills.
• Ability to maintain confidentiality and handle sensitive information.
• Familiarity with electronic medical records (EMRs) and other healthcare software.
• Strong knowledge of social determinants of health (SDOH) and community resources.

Preferred Qualifications

* Experience working with diverse populations, including underserved communities.

• Knowledge of patient assistance programs and low-cost prescription options.
• Familiarity with regional and local health department initiatives.
• Experience with case management and care coordination.
• Strong understanding of healthcare policy and regulations.

What We Offer

* Competitive salary and benefits package.

• Opportunities for professional growth and development.
• Collaborative and supportive work environment.
• Recognition and rewards for outstanding performance.
• Comprehensive training and onboarding program.
• Access to cutting-edge technology and resources.
• Flexible work arrangements, including hybrid schedule.

How to Apply

If you're a motivated and compassionate Social Worker Supervisor looking for a new challenge, we encourage you to apply for this exciting opportunity. Please submit your resume and cover letter to [insert contact information]. We can't wait to hear from you!

Equal Employment Opportunity

arenaflex is an equal employment opportunity employer and welcomes applications from diverse candidates. We're committed to creating an inclusive and respectful work environment that values diversity, equity, and inclusion.

Contact Us

If you have any questions or would like to learn more about this opportunity, please don't hesitate to contact us. We're always happy to chat with interested candidates. [insert contact information]

Apply Now

Ready to take the next step in your career? Apply now for the Social Worker Supervisor position at arenaflex. We can't wait to welcome you to our team! Apply for this job