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Experienced Mechanical Desk Engineer – Mobility Customer Services

Work from home Full-time role Hiring

Are you a skilled engineer with a passion for problem-solving and a knack for working in fast-paced environments? Do you have a strong background in mechanical engineering and experience in operating rolling stock? If so, we have an exciting opportunity for you to join arenaflex's Mobility Customer Services team as a Mechanical Desk Engineer in West Palm Beach, FL.

About arenaflex

arenaflex is a leading provider of infrastructure, electrification, and transportation solutions in the United States. For over 160 years, we have been pioneering in America, from the first mile to the last. Our mission is to help our customers move the world by providing innovative and reliable solutions that increase the availability of infrastructure, optimize route usage, and create a new quality of travel.

Job Description

As a Mechanical Desk Engineer, you will be responsible for assisting the Locomotive Engineer and onboard train staff with urgent queries or at the train on route with our long-term maintenance contract for a fleet of high-tech rolling stock. The fleet consists of Tier 4 compliant high-horsepower locomotives in a push-pull configuration with elegant coaches to deliver a high-end customer experience. These trains operate from Orlando to Miami with up to 125 mph 7 days a week.

Key Responsibilities:

* Assist with troubleshooting or operational questions from the onboard crew

  • Develop action plans; measure and analyze results; initiate corrective actions; minimize variances' impact; continuously improve processes
  • Maintain a very close working relationship with the customer
  • Fault trending, fault analysis
  • Writing service-bulletins

What We're Looking For:

* Bachelor's degree in Engineering or equivalent technical experience

  • Experience in operating rolling stock (Locomotive Engineer) and rolling stock maintenance
  • Experience in dealing with the FRA / CFRs
  • Knowledge of applicable laws and regulations
  • Strong interpersonal skills and a dynamic personality are needed to effectively collaborate with people at all levels within the organization, customer, and community
  • Ability to continually challenge the status quo, providing strong leadership for continuous improvement of results and efficiency
  • Ability to walk through a structured troubleshooting process - staying calm in complex and time-critical situations
  • Ready to develop deep technical and functional knowledge about our Venture Coaches and Charger Locomotives

Why You'll Love Working for arenaflex:

* Freedom and healthy work-life balance– Health, Dental, Vision Insurance, HSA/FSA, Commuter Benefits – starting Day 1

  • We believe that each member of our team is accountable for making decisions, solving problems, and taking actions that contribute to long-term impact and financial success
  • We do the right thing. We stand for green innovations and meaningful solutions with impact on customers, ecosystem partners, society, and environment
  • We are front-runners in digitalization and building platforms. Therefore, we are hiring daring forward-thinkers who want to have a real impact
  • Solve the world's most significant problems – Be part of exciting and innovative projects
  • Opportunities to contribute your innovative ideas and get paid for them. Take advantage of our Tuition Reimbursement program, Mentor Programs, and your development through online learning. We operate daily with a growth mindset - that's why arenaflex consistently ranks on the Fortune World's Most Admired Companies list!
  • Employee perks and discounts in addition to our 401k match and generous Paid Time Off

Equal Employment Opportunity Statement

arenaflex is an Equal Opportunity and Affirmative Action Employer encouraging diversity in the workplace. All qualified applicants will receive consideration for employment without regard to their race, color, creed, religion, national origin, citizenship status, ancestry, sex, age, physical or mental disability unrelated to ability, marital status, family responsibilities, pregnancy, genetic information, sexual orientation, gender expression, gender identity, transgender, sex stereotyping, order of protection status, protected veteran or military status, or an unfavorable discharge from military service, and other categories protected by federal, state or local law.

Reasonable Accommodations

If you require a reasonable accommodation in completing a job application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please fill out the accommodations form by clicking on this link. If you’re unable to complete the form, you can reach out to our AskHR team for support at 1-866-743-6367. Please note our AskHR representatives do not have visibility of application or interview status.

EEO is the Law

Applicants and employees are protected under Federal law from discrimination. To learn more, .

Pay Transparency Non-Discrimination Provision

arenaflex follows Executive Order 11246, including the Pay Transparency Nondiscrimination Provision. To learn more, .

California Privacy Notice

California residents have the right to receive additional notices about their personal information. To learn more, click .

Criminal History

Qualified applications with arrest or conviction records will be considered for employment in accordance with applicable local and state laws.

Expected Salary:

$68,100 - $91,700 per year

Location:

West Palm Beach, FL

Apply Now!

If you're a motivated and experienced engineer looking for a new challenge, we encourage you to apply for this exciting opportunity. Click the link below to submit your application: Apply for this job Apply for this job

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