Experienced Retail Customer Service Specialist – Paint and Coatings Sales

At arenaflex, we're dedicated to inspiring and improving the world by coloring and protecting what matters. As a Retail Customer Service Specialist, you'll play a vital role in helping our customers achieve their goals and making a lasting impact on our community. If you're passionate about delivering exceptional customer service, working in a fast-paced retail environment, and staying up-to-date with the latest paint and coatings technologies, we want to hear from you!

About arenaflex

arenaflex is a leading manufacturer of paints, coatings, and innovative solutions that make the places and spaces in our world brighter and stronger. Our purpose is to inspire and improve the world, and we're committed to making a positive impact on our customers, employees, and the environment. With a rich history of innovation and a passion for customer satisfaction, arenaflex is the perfect place to launch or advance your career.

Job Summary

As a Retail Customer Service Specialist, you'll work closely with wholesale and retail customers to determine their needs, answer their questions about arenaflex products, and recommend the right solutions. You'll be responsible for providing exceptional customer service, processing sales transactions accurately, and achieving sales goals on a monthly, quarterly, and yearly basis. If you're a team player with excellent communication skills, a passion for customer service, and a willingness to learn, we encourage you to apply for this exciting opportunity.

Key Responsibilities

* Ensure high levels of customer satisfaction through excellent sales service

• Assist customers in person and over the phone by determining needs and presenting appropriate products and services
• Build productive trust relationships with wholesale and retail customers
• Process sales transactions accurately and consistently with policies and procedures
• Follow and achieve sales goals on a monthly, quarterly, and yearly basis
• Maintain precise work order files and formulas
• Pull appropriate products from the sales floor or warehouse
• Tint and mix products, as needed, to customer specifications
• Stock shelves and set up displays
• Clean store equipment
• Load/unload delivery trucks
• Assist in making deliveries, as needed
• Maintain in-stock and presentable condition assigned areas
• Remain knowledgeable on products offered and discuss available options
• Comply with inventory control procedures
• Suggest ways to improve sales

Minimum Requirements

* Must be at least eighteen (18) years of age

• Must be legally authorized to work in the country of employment without needing sponsorship for employment work visa status now or in the future
• Must have a valid, unrestricted Driver's License
• Must be able, with or without reasonable accommodation, to retrieve material from shelves and floor stacks and lift and carry up to 50 lbs. frequently and up to 70 lbs. on occasion
• Must be willing to work all scheduled hours, which may include evenings and weekends, with or without reasonable accommodation

Preferred Qualifications

* Have at least a High School diploma or GED

• Have at least one (1) year experience working in a delivery, retail, or customer service position
• Have previous work experience selling paint and paint-related products
• Have previous work experience operating tinting and mixing equipment
• Ability to read, write, comprehend, and communicate in more than one language
• Ability to read, write, comprehend, and communicate in Spanish

What We Offer

* Competitive hourly rate of $16.26 per hour

• Opportunities for career growth and advancement
• Comprehensive benefits package, including medical, dental, and vision insurance
• 401(k) retirement plan with company match
• Paid time off and holidays
• Ongoing training and development opportunities
• Collaborative and supportive work environment
• Recognition and rewards for outstanding performance

How to Apply

If you're a motivated and customer-focused individual with a passion for paint and coatings, we encourage you to apply for this exciting opportunity. Please submit your application, including your resume and a cover letter, through our website or by clicking the "Apply for the job now!" link below.

Equal Employment Opportunity

arenaflex is an equal employment opportunity employer and welcomes applications from diverse candidates. We are committed to creating an inclusive and respectful work environment that values diversity, equity, and inclusion.

Contact Us

If you have any questions or would like to learn more about this opportunity, please don't hesitate to contact us. We look forward to hearing from you! Apply for this job Apply for this job