Experienced Full Stack Project Manager – Customer Excellence & Innovation (Logistics / Freight Industry)

Join arenaflex, a global leader in transport and logistics, as we continue to revolutionize the industry with innovative solutions and exceptional customer experiences. Are you a seasoned project manager with a passion for logistics and freight? Do you thrive in fast-paced environments where no two days are the same? Look no further! arenaflex is seeking an experienced Full Stack Project Manager to join our team in Iselin, NJ. As a key member of our Customer Excellence & Innovation team, you will be responsible for integrating, solution engineering, and implementing new business as well as improvement and innovation projects for existing business.

About arenaflex

arenaflex is a dynamic and inclusive workplace that fosters collaboration, diversity, and respect. With a presence in over 80 countries and a talented team of approximately 75,000 employees, we are one of the world's leading transport and logistics companies. Our mission is to deliver exceptional customer experiences and high-quality services while striving to lead the way towards a more sustainable future for our industry.

Key Responsibilities

As a Full Stack Project Manager, you will be responsible for:

• Supporting sales to grow revenue and optimize margin by acting as an operational and TMS subject matter expert in the solution design process and in client meetings as part of the pre-sale process
• Providing RFI risk and ROI assessments as part of the pre-sale process when a Client's requirements are complex
• Engineering client solutions, aligning client requirements to arenaflex's services portfolio
• Serving as a Purchase Order Management expert and super user, providing demos and determining the optimal solution to meet a Client's need
• Managing all Client EDI integration projects
• Performing integration UAT testing, coordinating with global and regional IT and the Client
• Managing the implementation of Client integration projects coordinating with Sales, IT, and Operations across regions
• Developing SOPs, communicating, and training key stakeholders
• Participating in Client Business Reviews to support continuous improvement
• Driving growth through innovation projects, showing differentiation and building "stickiness" with Clients
• Maintaining direct customer contact throughout the lifecycle of a project

Requirements

To be successful in this role, you will need:

• A minimum of 5 years' experience in Freight Forwarding industry, including 3 years' experience in Freight Forwarding operations experience
• Experience managing or coordinating EDI processes with partners, vendors, or customers
• 3 years' experience in a role with extensive senior-level client interaction
• Or an equivalent combination of education and work experience
• Prior use of Microsoft Office Suite (Word, Excel, Visio, PowerPoint)
• Strong command of the English language, both written and verbal
• Experience with EDI standards, platforms, and business processes
• General understanding of the Supply Chain Management and Logistics industry
• Understanding of the full range Logistics services, including, but not limited to, order management, customs brokerage, cost optimization, warehousing, transport management, and various industry-specific requirements
• Strong analytical, math, and problem-solving skills
• Ability to lead through influence and motivate a diverse team at all levels in the organization

Preferred Qualifications

* Advanced skills in using Microsoft Excel, Visio, and PowerPoint

• Solid understanding of Project Management and Quality concepts and methodologies
• Knowledge of CargoWise TMS
• Demonstrated competency in the following areas:

+ Business Acumen (Problem Solving, Making Decisions, Using Sound Judgment, Researching, Organizational Acumen/Political Savvy, Demonstrates Global Perspective) + Interpersonal and Communication Skills (Interacting with Others, Listening to Others, Speaking to Others, Sensitivity to Others, Demonstrating Positive Attitude, Maintaining Composure, Demonstrating Enthusiasm and Energy, Influencing Others, Demonstrating Teamwork) + Results Driven (Being Persistent/Overcoming Barriers, Drive to Achieve Goals, Taking Initiative, Taking Ownership, Being Resourceful, Project/Process Management, Multitasking, Being Productive, Showing Creativity) + Conviction (Adapting to Change, Being Flexible, Dealing with Stress, Resolving Conflicts, Courage, Finding Work Improvements) + Personal Integrity (Behaving with Integrity, Demonstrating Work Ethic, Following Rules, Being Dependable, Safety Orientation) + Customer Passion (Customer Service, Valuing Quality, Focusing on Details, Finding Work Improvements) + Analytical Skills and Basic Abilities (Interpreting and Using information, Learning and Following Procedures, Using Computer Skills, Using MS Office applications, Using technical/job knowledge, Learning Agility, Reading, Writing, Using Basic Math, Reasoning with Math)

What We Offer

* Competitive salary range: $110,000 - $125,000 per year

• Opportunity to work with a global leader in transport and logistics
• Collaborative and inclusive work environment
• Professional development and growth opportunities
• Comprehensive benefits package
• Recognition and rewards for outstanding performance

How to Apply

If you are a motivated and experienced project manager looking for a new challenge, please submit your application, including your resume and a cover letter, to [insert contact information]. We look forward to hearing from you!

Note

arenaflex is an equal employment opportunity employer. We welcome applications from diverse candidates and are committed to creating an inclusive and respectful work environment. Apply for this job