Experienced Accounts Payable Customer Service Representative – Fountain Valley, CA at arenaflex

At arenaflex, we pride ourselves on delivering exceptional healthcare services to our communities and fostering a supportive work environment for our employees. As a leading healthcare provider, we strive to empower our team members to reach their full potential in a culture of respect, innovation, and teamwork. If you're a customer service professional with a passion for delivering top-notch support, we invite you to join our team as an Accounts Payable Customer Service Representative.

About arenaflex

arenaflex is a renowned healthcare organization dedicated to providing high-quality medical services to our communities. Our commitment to excellence extends beyond patient care to our employees, offering a comprehensive benefits package, opportunities for professional growth, and a collaborative work environment. As a valued member of our team, you'll have the chance to make a meaningful impact while advancing your career.

Job Summary

We're seeking an experienced Accounts Payable Customer Service Representative to join our team in Fountain Valley, CA. As a key member of our Accounts Payable department, you'll be responsible for providing exceptional customer service to internal and external customers, resolving issues in a timely and efficient manner, and performing various administrative tasks. This is an excellent opportunity to work in a dynamic environment, develop your skills, and contribute to the success of our organization.

Key Responsibilities

As an Accounts Payable Customer Service Representative, you'll be responsible for:

• Providing prompt and courteous customer service to all internal and external customers, responding to phone calls, and email requests for assistance
• Using critical thinking to research, review, and follow-up on all Accounts Payable requests
• Identifying issues in a timely manner and initiating appropriate actions to resolve problems or issues
• Opening and distributing the mail that arrives in the Accounts Payable department daily
• Scanning and validating invoices into OnBase within 24 hours of receiving the invoices
• Assisting in reviewing the check register for accuracy and mailing of checks after each check pay cycle
• Compiling accurate and timely data for month and year-end accruals
• Maintaining a positive and constructive attitude, interacting with colleagues in a professional manner, and prioritizing tasks effectively
• Working from home (WFH) 2 days a week after completing training

Essential Qualifications

To be successful in this role, you'll need:

• A minimum of one year's customer service experience, preferably in accounts payable
• Excellent communication skills, both verbal and written
• Working knowledge of PCs, Microsoft Office applications, and an aptitude for learning new software
• A can-do attitude and positive customer response style
• Understanding of Purchasing needs and functionality
• 10-Key by touch and keyboarding skills

Preferred Qualifications

While not required, the following qualifications are highly desirable:

• Experience working in a healthcare environment
• Knowledge of Accounts Payable processes and procedures
• Familiarity with OnBase or similar document management systems
• Certification in customer service or a related field

Education

A High School Diploma or equivalent is required. Business-related courses or a degree in a related field are highly desirable.

Compensation and Benefits

arenaflex offers a competitive compensation package, including:

• Hourly rate: $21.00 - $27.81 per hour
• Opportunities for shift differentials, extra shift incentives, and bonus compensation
• Comprehensive health insurance plan options
• Retirement savings plan
• Paid time off and holidays
• Professional development opportunities

Work Environment and Culture

As a member of our team, you'll enjoy a dynamic and supportive work environment, with opportunities to:

• Collaborate with a talented and diverse team of professionals
• Develop your skills and advance your career in a rapidly evolving industry
• Contribute to the success of our organization and make a meaningful impact on our patients and communities
• Enjoy a comprehensive benefits package and competitive compensation

How to Apply

If you're a motivated and customer-focused professional looking to join a dynamic team, please submit your application, including your resume and a cover letter, to [insert contact information]. We look forward to hearing from you!

Equal Employment Opportunity

arenaflex is an equal employment opportunity employer, committed to diversity and inclusion. We welcome applications from qualified candidates of all backgrounds and perspectives. Apply for this job