Experienced Customer Service Representative – Insurance and Benefits Sales
At arenaflex, we're on a mission to revolutionize the way people experience customer service. As a leading insurance and supplemental benefits provider, we're committed to delivering unparalleled value and unbeatable service to our clients. With a rich history spanning over 68 years, we've built a reputation for integrity, transparency, and excellence. Our team is passionate about making a difference in the lives of our clients, and we're looking for like-minded individuals to join our ranks.
About arenaflex
arenaflex has been a trusted partner to over 40,000 labor unions, including the NFL, NBA, and MLB, with a combined membership of over 5 million individuals. Our company has a staggering $58.9 billion in force, with an A+ Superior Rating by AM Best for our financial strength. We're proud to be one of the premier workplaces in North America, consistently ranked as one of the best places to work. Our commitment to excellence has earned us Best Workplace awards in 2017, 2018, and 2019, as well as a spot on Forbes Magazine's list of the 24th Happiest Places to Work.
Job Summary
We're seeking experienced customer service representatives to join our team in Gautier, MS. As a customer service representative, you'll be responsible for delivering exceptional service to our clients, providing them with value and unbeatable support. Your primary focus will be on inbound and outbound calling, setting appointments, performing presentations to members of unions that request our benefits, and completing necessary paperwork. You'll also have the opportunity to develop your leadership skills through our proprietary Leadership Academy.
Key Responsibilities
* Inbound and outbound calling to clients and prospects
- Setting appointments and scheduling meetings
- Performing presentations to members of unions that request our benefits
- Completing necessary paperwork and documentation
- Quality control and leadership development
- Collaborating with cross-functional teams to achieve business objectives
- Providing exceptional customer service and support to clients
What We Offer
* Weekly Advances and Bonuses: Earn an average income of $55K in your first year, with opportunities for bonuses and commissions
- Long-term Career Progression: Develop your skills and advance your career with arenaflex
- Flexible Work Hours: Enjoy a flexible schedule that allows you to balance work and personal life
- Remote Work from Home Option: Work from the comfort of your own home, with the flexibility to work remotely
- Residual Income: Earn residual income through our proprietary sales and benefits programs
- Full Health Benefits: Enjoy comprehensive health benefits, including medical, dental, and vision coverage
- Hands-on 1-on-1 Training: Receive personalized training and coaching to help you succeed in your role
- Proprietary Leadership Training: Develop your leadership skills through our patented Leadership Academy
- All-expenses-paid Yearly Office Trips: Join us on exciting and exotic trips to destinations like Puerto Rico, Cancun, Disney, Vegas, and the Bahamas
Minimum Qualifications
* Strong Communication Skills: Excellent verbal and written communication skills, with the ability to effectively communicate with clients and colleagues
- Time Management Skills: Proven ability to manage multiple tasks and priorities, with a focus on delivering exceptional results
- 18+ Years of Age: Must be at least 18 years old to apply
- Must Pass a Background Check: A background check will be conducted as part of the hiring process
- High School Diploma: A high school diploma or equivalent is required; higher education is preferred but not required
- Customer Service and/or Retail Experience: Previous customer service or retail experience is preferred but not required
How to Apply
If you're passionate about delivering exceptional customer service and making a difference in the lives of our clients, we encourage you to apply for this exciting opportunity. Please submit your application, including your resume and a cover letter, to [insert contact information]. We look forward to hearing from you!
Note:
In the interest of community wellness, our company has adjusted our business operations. As such, all interviews will be conducted via Video Conferencing. Apply for this job