Experienced Data Entry Specialist – Healthcare and Behavioral Health Services

At arenaflex, we are dedicated to providing supportive counseling and behavioral health services for individuals living with HIV/AIDS (PLWHA). As a leading organization in the field, we are seeking an experienced Data Entry Specialist to join our team in Brooklyn, NY. This is an exciting opportunity for a detail-oriented and organized individual to contribute to the delivery of high-quality services and support the growth and development of our organization.

About arenaflex

arenaflex is a nonprofit organization that has been serving the community for over [insert number] years. Our mission is to provide comprehensive and compassionate care to individuals living with HIV/AIDS, as well as their families and loved ones. We offer a range of services, including counseling, case management, and support groups, to help individuals navigate the challenges of living with HIV/AIDS. Our team is dedicated to providing exceptional care and support, and we are committed to making a positive impact in the lives of those we serve.

Job Summary

The Data Entry Specialist will be responsible for accurately and efficiently entering, maintaining, and updating client and program data to support the delivery of supportive counseling and behavioral health services. The successful candidate will ensure timely and accurate documentation in compliance with program requirements, funder regulations (PHS/NYCDOH, Ryan White, etc.), and internal quality assurance protocols. This is a critical role that requires attention to detail, excellent organizational skills, and the ability to work independently and collaboratively with program staff.

Responsibilities

The major responsibilities of this position include, but are not limited to:

Data Entry, Collection, & Documentation

+ Accurately input client demographics, case notes, service utilization, and program-related data into Electronic Health Records (EHR), funder databases (e.g., eSHARE and AIRS), and internal tracking systems. + Ensure all required documentation is complete, error-free, and submitted within designated timeframes. + Maintain up-to-date client records, including intake forms, progress notes, referrals, and discharge summaries. + Ensure timely and complete data entry for intakes, assessments, service utilization, case notes, and program deliverables. + Review and reconcile discrepancies in client records and service reports to ensure data integrity.

Data Quality & Compliance

+ Ensure data accuracy, completeness, and adherence to HRSA Ryan White, HIPAA, and other regulatory standards. + Conduct routine quality checks to ensure compliance with funder reporting guidelines. + Assist in preparing monthly, quarterly, and annual reports for program tracking and evaluation. + Assist in preparing reports for funders, audits, and internal performance reviews. + Conduct routine data quality checks and correct errors to improve accuracy.

Coordination & Support

+ Work closely with therapists, case managers, clinicians, and outreach teams to verify service documentation. + Support the Clinical Director and Clinical Supervisor in compiling reports for audits, funder reviews, and internal assessments. + Participate in team meetings and trainings to stay updated on data management best practices.

Administrative & Technical Support

+ Assist with organizing and maintaining electronic and physical files for program documentation. + Support the development of data tracking tools and templates as needed. + Provide basic technical assistance to staff on data entry procedures. + Assist in developing dashboards, performance metrics, and data visualization tools for internal use. + Support the Quality Improvement (QI) team in conducting chart reviews and compliance checks. + Collaborate with case managers, clinicians, and outreach teams to ensure accurate documentation of services. + Work with IT and database administrators to troubleshoot data-related issues. + Participate in meetings, training sessions, and funder audits as needed.

Qualifications

To be successful in this role, you will need:

• High school diploma or equivalent required; Associate’s or Bachelor’s degree in Health Information Management, Data Management, Social Services, or a related field preferred.
• At least 1-2 years of experience in data entry, administrative support, or records management, preferably in a healthcare, behavioral health, or nonprofit setting.
• Experience working with HIV/AIDS services, behavioral health, or social services programs is a plus.
• Proficiency in Microsoft Office (Excel, Word, Outlook, Teams) and data entry systems.
• Experience using Electronic Health Records (EHR) systems and funder databases (AIRS, eSHARE, or similar platforms) preferred.
• Understanding of HIPAA compliance, data security, and confidentiality regulations.
• Detail-oriented with excellent organizational skills.
• Ability to manage multiple tasks and meet deadlines in a fast-paced environment.
• Strong written and verbal communication skills.
• Ability to work both independently and collaboratively with program staff.
• Must be able to pass a background check.
• Passion for arenaflex’s mission.

What We Offer

arenaflex offers a competitive salary range of $35,000 - $45,000 per year, depending on experience. We also offer a range of benefits, including:

• Group Life Insurance
• Voluntary Insurance Plans
• EAP
• Public Service Loan Forgiveness- qualified employer
• Dental insurance
• Health insurance
• Opportunity for advancement
• Paid time off
• Parental leave
• Training & development
• Wellness resources

How to Apply

If you are a motivated and detail-oriented individual with a passion for data entry and healthcare, we encourage you to apply for this exciting opportunity. Please submit your resume and cover letter to [insert contact information]. We look forward to hearing from you!

Equal Employment Opportunity

arenaflex is an equal employment opportunity employer and welcomes applications from diverse candidates. We are committed to creating a workplace that is inclusive and respectful of all employees, and we strive to provide equal opportunities for employment and advancement. Apply for this job