Experienced Data Entry Technician – Laboratory Support and Customer Service
At arenaflex, we are dedicated to providing exceptional customer service and support to our clients in the laboratory testing industry. As a Data Entry Technician, you will play a vital role in ensuring the smooth operation of our laboratory services, handling customer inquiries, and maintaining accurate records. If you are a detail-oriented individual with excellent communication skills and a passion for delivering top-notch customer service, we encourage you to apply for this exciting opportunity.
About arenaflex
arenaflex is a leading provider of laboratory testing services, committed to delivering accurate and reliable results to our clients. Our team of experts is dedicated to providing exceptional customer service, and we are seeking a highly motivated and organized Data Entry Technician to join our team in San Antonio, TX.
Job Summary
As a Data Entry Technician, you will be responsible for performing a variety of administrative tasks, including data entry, customer service, and record-keeping. You will work closely with our laboratory team to ensure accurate and timely processing of customer samples, and provide exceptional customer service to our clients. This is an excellent opportunity for a detail-oriented individual with excellent communication skills to join our team and contribute to the success of arenaflex.
Essential Responsibilities
* Data entry for all customer laboratory testing information
- Daily sample log-in and interfacing with clients regarding sample receipt, final reports, and mail outs
- Answering the phone and dispersing client calls to appropriate personnel
- Be aware of processes, procedures, or techniques in accordance with the arenaflex Methods Manual, Quality Manual, Chemical Hygiene Plan, Safety Manual, and approved laboratory procedures as they relate to the administrative functions of the laboratory
- Assist in the management of inventory and equipment maintenance
- Work with lab management on administrative duties as requested
- Assisting with managing priorities and schedule such that individual goals as well as team goals are achieved with encouraged participation in the arenaflex Team
- Responsible for the safety of oneself and others working within their area
- Responsible for the completion of required training
Education & Experience
* Two years of experience in customer relations to include clerical duties and data entry preferred
- BS degree in business or related field preferred
- Or equivalent combination of education and experience
- Applied business experience with multiple food-related companies preferred
- Laboratory and retail experience preferred
- Training in general laboratory practices
- Must be able to work Tuesday through Saturday, 10:00 AM to 6:00 PM
Language Skills
* Read and comprehend simple instructions, short correspondence, and memos
- Writing skills to include simple correspondence
- Ability to effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization
Mathematical Skills
* Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals
- Compute rate, ratio, and percent and to draw and interpret bar graphs
Reasoning Ability & Independent Judgment
* Apply common sense understanding to carry out detailed but uninvolved written or oral instructions
- Ability to deal with problems involving a few concrete variables in standardized situations
Supervision
* Has no supervisory responsibilities
Physical Demands/Work Environment
* Sitting for extended periods of time
- Dexterity of hands and fingers to operate a computer keyboard, mouse, and to handle other communications/computer components
- Color vision and depth perception
- Occasionally lift and/or move up to 25 pounds
- Potential exposure to odors, fumes, airborne particles, hazardous chemicals, and microbiological pathogens
- Noise level varies from quiet to loud
- Temperature varies from hot to cold
- Interactive and fast-paced team-oriented tasks
General Requirements
* Strong organizational skills and ability to execute manual detailed tasks
- Flexible schedules
- Working with strong odors and within other normal laboratory environmental conditions
- Ability to analyze and interpret data
- Prolonged sitting, viewing of computer screens
- Work under stress with interruptions and deadlines
- Ability to think logically
- Ability to type at least 35 words per minute and demonstrate excellent attention to detail
Career Growth Opportunities and Learning Benefits
At arenaflex, we are committed to the growth and development of our employees. As a Data Entry Technician, you will have the opportunity to learn and grow with our company, and take on new challenges and responsibilities as you progress in your career. We offer a comprehensive training program, and opportunities for professional development and advancement.
Work Environment and Company Culture
arenaflex is a dynamic and fast-paced work environment, where teamwork and collaboration are essential to our success. We are committed to providing a safe and healthy work environment, and to supporting the well-being of our employees. Our company culture is built on the values of integrity, respect, and excellence, and we are seeking individuals who share these values and are passionate about delivering exceptional customer service.
Compensation, Perks, and Benefits
arenaflex offers a competitive salary and benefits package, including medical, dental, and vision insurance, 401(k) matching, and paid time off. We also offer a comprehensive training program, and opportunities for professional development and advancement.
How to Apply
If you are a motivated and organized individual with excellent communication skills and a passion for delivering top-notch customer service, we encourage you to apply for this exciting opportunity. Please submit your resume and cover letter to [insert contact information]. We look forward to hearing from you! Apply for this job