Experienced Customer Service Specialist – Retail Sales and Customer Support

At arenaflex, we're dedicated to inspiring and improving the world by coloring and protecting what matters. As a Customer Service Specialist, you'll play a vital role in delivering exceptional customer experiences, driving sales growth, and maintaining the high standards of our retail stores. If you're passionate about providing top-notch service, building strong relationships, and staying up-to-date with the latest products and trends, we want to hear from you.

About arenaflex

arenaflex is a leading provider of paints, coatings, and innovative solutions that make the places and spaces in our world brighter and stronger. Our purpose is to inspire and improve the world, and we're committed to making a positive impact on our customers, employees, and communities. With a rich history and a strong reputation for quality and excellence, arenaflex is a place where talented individuals can grow, develop, and thrive.

Job Summary

As a Customer Service Specialist, you'll work closely with wholesale and retail customers to determine their needs, answer their questions, and recommend the right solutions. You'll be responsible for providing exceptional customer service, processing sales transactions accurately, and maintaining the high quality and visual standards of our products and stores. You'll also be expected to stay up-to-date with product features, sales goals, and inventory control procedures.

Key Responsibilities

* Provide exceptional customer service, ensuring high levels of customer satisfaction through excellent sales service

• Assist customers in person and over the phone by determining needs and presenting appropriate products and services
• Build productive trust relationships with wholesale and retail customers
• Process sales transactions accurately and consistently with policies and procedures
• Follow and achieve sales goals on a monthly, quarterly, and yearly basis
• Maintain precise work order files and formulas
• Pull appropriate products from the sales floor or warehouse
• Tint and mix products, as needed, to customer specifications
• Stock shelves and set up displays
• Clean store equipment
• Load/unload delivery trucks
• Assist in making deliveries, as needed
• Maintain in-stock and presentable condition assigned areas
• Remain knowledgeable on products offered and discuss available options
• Comply with inventory control procedures
• Suggest ways to improve sales

Minimum Requirements

* Must be at least eighteen (18) years of age

• Must be legally authorized to work in the country of employment without needing sponsorship for employment work visa status now or in the future
• Must have a valid, unrestricted Driver's License
• Must be able, with or without reasonable accommodation, to retrieve material from shelves and floor stacks and lift and carry up to 50 lbs. frequently and up to 70 lbs. on occasion
• Must be willing to work all scheduled hours, which may include evenings and weekends, with or without reasonable accommodation

Preferred Qualifications

* Have at least a High School diploma or GED

• Have at least one (1) year experience working in a delivery, retail, or customer service position
• Have previous work experience selling paint and paint-related products
• Have previous work experience operating tinting and mixing equipment
• Ability to read, write, comprehend, and communicate in more than one language
• Ability to read, write, comprehend, and communicate in Spanish

What We Offer

At arenaflex, we're committed to providing a supportive and inclusive work environment that allows our employees to grow, develop, and thrive. We offer a wide range of benefits, including:

• Competitive compensation and benefits package
• Opportunities for career growth and development
• Inclusive and supportive work environment
• Recognition and rewards for outstanding performance
• Comprehensive training and development programs
• Access to the latest products and technologies
• Collaborative and dynamic team environment

How to Apply

If you're passionate about delivering exceptional customer service, building strong relationships, and staying up-to-date with the latest products and trends, we want to hear from you. To apply for this exciting opportunity, please submit your application through our website or by clicking on the "Apply for the job now!" link below.

Equal Employment Opportunity

arenaflex is an Equal Employment Opportunity employer. We're committed to providing a fair and inclusive work environment that allows all employees to grow, develop, and thrive. We welcome applications from diverse candidates and are committed to providing equal opportunities for employment and advancement.

Disclaimer

arenaflex recruiting team members will never request a candidate to provide a payment, ask for financial information, or sensitive personal information like national identification numbers, date of birth, or bank account numbers during the application process. Apply for this job