Experienced Store Customer Service Specialist – Retail Sales and Customer Experience

At arenaflex, we are committed to inspiring and improving the world by coloring and protecting what matters. As a leading provider of paints, coatings, and innovative solutions, we strive to make the places and spaces in our world brighter and stronger. Our team of dedicated professionals is the driving force behind our success, and we are seeking an experienced Store Customer Service Specialist to join our retail team in Gainesville, FL.

Job Summary:

As a Store Customer Service Specialist, you will play a vital role in ensuring exceptional customer satisfaction and driving sales growth in our retail stores. You will work closely with wholesale and retail customers to determine their needs, answer their questions, and recommend the right solutions. Your excellent communication and interpersonal skills, combined with your product knowledge and sales expertise, will enable you to build strong relationships with customers and achieve sales goals.

Responsibilities:

- Ensure high levels of customer satisfaction through excellent sales service - Assist customers in person and over the phone by determining needs and presenting appropriate products and services - Build productive trust relationships with wholesale and retail customers - Process sales transactions accurately and consistently with policies and procedures - Follow and achieve sales goals on a monthly, quarterly, and yearly basis - Maintain precise work order files and formulas - Pull appropriate products from the sales floor or warehouse - Tint and mix products, as needed, to customer specifications - Stock shelves and set up displays - Clean store equipment - Load/unload delivery trucks - Assist in making deliveries, as needed - Maintain in-stock and presentable condition assigned areas - Remain knowledgeable on products offered and discuss available options - Comply with inventory control procedures - Suggest ways to improve sales

Requirements:

- Must be at least eighteen (18) years of age - Must be legally authorized to work in the country of employment without needing sponsorship for employment work visa status now or in the future - Must be able, with or without reasonable accommodation, to retrieve material from shelves and floor stacks and lift and carry up to 50 lbs. frequently and up to 70 lbs. on occasion - Must be willing to work all scheduled hours, which may include evenings and weekends, with or without reasonable accommodation

Preferred Qualifications:

- Have a valid, unrestricted Driver’s License - Have at least a High School diploma or GED - Have at least one (1) year experience working in a delivery, retail, or customer service position - Have previous work experience selling paint and paint-related products - Have previous work experience operating tinting and mixing equipment - Ability to read, write, comprehend, and communicate in more than one language - Ability to read, write, comprehend, and communicate in Spanish

What We Offer:

At arenaflex, we are committed to supporting the growth and development of our employees. We offer a comprehensive benefits package, including: - Competitive salary and bonus structure - Opportunities for career advancement and professional growth - Comprehensive health and wellness programs - Paid time off and holidays - Access to training and development programs - Recognition and rewards for outstanding performance

How to Apply:

If you are a motivated and customer-focused individual with a passion for delivering exceptional sales service, we encourage you to apply for this exciting opportunity. Please submit your application, including your resume and a cover letter, through our website or by clicking on the "Apply for the job now!" link below.

Equal Employment Opportunity:

arenaflex is an equal employment opportunity employer and welcomes applications from diverse candidates. We are committed to creating an inclusive and respectful work environment that values diversity and promotes equal opportunities for all employees.

Compensation and Benefits:

The salary range for this position is competitive and based on the candidate's experience and qualifications. The compensation package includes a comprehensive benefits program, including health, dental, and vision insurance, 401(k) matching, and paid time off.

Location:

This position is located in Gainesville, FL, and requires the ability to work in a fast-paced retail environment. The ideal candidate will be able to work a variety of shifts, including evenings and weekends, with or without reasonable accommodation.

Application Process:

The application process for this position includes: 1. Online application 2. Digital interview 3. In-store interview We are committed to making the application process as smooth and efficient as possible. If you have any questions or concerns, please do not hesitate to contact us.

Join Our Team:

At arenaflex, we are passionate about delivering exceptional customer service and creating a positive work environment. If you share our values and are committed to excellence, we encourage you to apply for this exciting opportunity. Apply for this job