Experienced Store Customer Service Specialist in Dana Point, CA at arenaflex

As a Store Customer Service Specialist at arenaflex, you will play a vital role in delivering exceptional customer experiences and driving sales growth in our retail stores. If you're passionate about providing top-notch service, building strong relationships with customers, and working in a fast-paced environment, this could be the perfect opportunity for you.

About arenaflex

arenaflex is a leading provider of paints, coatings, and innovative solutions that make the places and spaces in our world brighter and stronger. Our purpose is to inspire and improve the world by coloring and protecting what matters. We're committed to creating a workplace that's inclusive, supportive, and empowering, where our employees can grow and thrive.

Job Description

As a Store Customer Service Specialist, you will be the face of arenaflex in our retail stores, responsible for delivering exceptional customer service, building strong relationships with customers, and driving sales growth. Your primary focus will be on ensuring high levels of customer satisfaction through excellent sales service, while consistently meeting the store's sales goals.

Key Responsibilities:

* Ensure high levels of customer satisfaction through excellent sales service

• Assist customers in person and over the phone by determining needs and presenting appropriate products and services
• Build productive trust relationships with wholesale and retail customers
• Process sales transactions accurately and consistently with policies and procedures
• Follow and achieve sales goals on a monthly, quarterly, and yearly basis
• Maintain precise work order files and formulas
• Pull appropriate products from the sales floor or warehouse
• Tint and mix products, as needed, to customer specifications
• Stock shelves and set up displays
• Clean store equipment
• Load/unload delivery trucks
• Assist in making deliveries, as needed
• Maintain in-stock and presentable condition assigned areas
• Remain knowledgeable on products offered and discuss available options
• Comply with inventory control procedures
• Suggest ways to improve sales

Minimum Requirements:

* Must be at least eighteen (18) years of age

• Must be legally authorized to work in the country of employment without needing sponsorship for employment work visa status now or in the future
• Must have a valid, unrestricted Driver's License
• Must be able, with or without reasonable accommodation, to retrieve material from shelves and floor stacks and lift and carry up to 50 lbs. frequently and up to 70 lbs. on occasion
• Must be willing to work all scheduled hours, which may include evenings and weekends, with or without reasonable accommodation
• If internal to arenaflex, you must have received at least a "meets expectations" (3) rating on your most recent performance appraisal
• If internal to arenaflex, you must have completed all HR Cloud eLearning courses required for your current position

Preferred Qualifications:

* Have at least a High School diploma or GED

• Have at least one (1) year experience working in a delivery, retail, or customer service position
• Have previous work experience selling paint and paint-related products
• Have previous work experience operating tinting and mixing equipment
• Ability to read, write, comprehend, and communicate in more than one language
• Ability to read, write, comprehend, and communicate in Spanish

What We Offer:

* Competitive salary and benefits package

• Opportunities for career growth and development
• Inclusive and supportive work environment
• Recognition and rewards for outstanding performance
• Comprehensive training and development programs
• Access to the latest technology and tools
• Collaborative and dynamic team environment

How to Apply:

If you're passionate about delivering exceptional customer service and driving sales growth, we encourage you to apply for this exciting opportunity. Please submit your application through our website, including your resume and a cover letter outlining your qualifications and experience.

Equal Employment Opportunity:

arenaflex is an equal employment opportunity employer and welcomes applications from diverse candidates. We are committed to creating a workplace that's inclusive, supportive, and empowering, where our employees can grow and thrive.

Compensation and Benefits:

arenaflex offers a competitive salary and benefits package, including medical, dental, and vision insurance, 401(k) matching, and paid time off. Compensation decisions are dependent on the facts and circumstances of each case and will impact where actual compensation may fall within the stated wage range.

Work Environment:

Our retail stores are fast-paced and dynamic environments, where you'll have the opportunity to work with a diverse range of customers and products. As a Store Customer Service Specialist, you'll be responsible for maintaining a clean and organized store environment, while providing exceptional customer service and driving sales growth.

Career Growth Opportunities:

arenaflex is committed to helping our employees grow and develop their careers. As a Store Customer Service Specialist, you'll have the opportunity to develop your skills and knowledge, while advancing your career in a dynamic and supportive environment.

Learning Benefits:

arenaflex offers comprehensive training and development programs, including on-the-job training, classroom training, and online learning opportunities. As a Store Customer Service Specialist, you'll have access to the latest technology and tools, while developing your skills and knowledge in a supportive and collaborative environment.

Work-Life Balance:

arenaflex is committed to helping our employees achieve a better work-life balance. As a Store Customer Service Specialist, you'll have access to flexible scheduling, paid time off, and other benefits that support your well-being and quality of life.

Join Our Team:

If you're passionate about delivering exceptional customer service and driving sales growth, we encourage you to join our team at arenaflex. Apply today and take the first step towards a rewarding and challenging career in retail sales.

Apply Now:

To apply for this exciting opportunity, please submit your application through our website, including your resume and a cover letter outlining your qualifications and experience. We look forward to hearing from you! Apply for this job Apply for this job