Experienced Customer Service Associate - Temporary in Plattsburgh, NY at arenaflex

About arenaflex

arenaflex is a leading retail pharmacy chain that has been serving communities for over a century. With a strong commitment to customer satisfaction and employee development, arenaflex has established itself as a trusted and reliable partner in the healthcare industry. As a Customer Service Associate at arenaflex, you will be part of a dynamic team that strives to deliver exceptional customer experiences and provide top-notch service to our valued customers.

Job Summary

We are seeking an experienced Customer Service Associate to join our team at arenaflex in Plattsburgh, NY. As a Customer Service Associate, you will be responsible for providing exceptional customer service, operating a cash register, and maintaining a clean and organized store environment. If you are a motivated and customer-focused individual with excellent communication skills, we encourage you to apply for this exciting opportunity.

Key Responsibilities

* Model and deliver a distinctive and delightful customer experience

• Register sales on assigned cash register, provide customers with courteous, fair, friendly, and efficient checkout service
• Engage customers and patients by greeting them and offering assistance with products and services
• Resolve customer issues and answer questions to ensure a positive customer experience
• Model and share customer service best practices with all team members to deliver a distinctive and delightful customer experience
• Provide customers with courteous, friendly, fast, and efficient service
• Recommend items for sale to customers and recommend trade-up and/or companion items
• Register customer purchases on assigned cash register, collect cash and distribute change as requested; process voids, returns, rain checks, refunds, and exchanges as needed
• Keep counters and shelves clean and well merchandised, take inventory, and maintain records
• Check in and price merchandise as required or as directed by store manager or communicated by the shift leader
• Implement Company asset protection procedures to identify and minimize profit loss
• Ensure compliance with state and local laws regarding regulated products (e.g., alcoholic beverages and tobacco products)
• Construct and maintain displays, including promotional, seasonal, super structures, and sale merchandise
• Complete resets and revisions as directed
• Assist with separation of food items (e.g., raw foods from pre-cooked) and product placement as specified by policies/procedures (e.g., raw and frozen meats on bottom shelves)
• Assist in stock rotation, using the first in, first out method and restock outs
• Provide customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products
• Assume web pick-up responsibilities (monitors orders in Picture Care Plus, fills orders (pick items), delivers orders to customers as they arrive at store)
• Assist with exterior and interior maintenance by ensuring clean, neat, orderly store condition and appearance
• Comply with all company policies and procedures; maintain respectful relationships with coworkers
• Complete special assignments and other tasks as assigned

Training & Personal Development

* Attend training and complete PPLs requested by Manager or assigned by corporate

• Participate in ongoing training and development opportunities to enhance customer service skills and product knowledge

Essential Qualifications

* Must be fluent in reading, writing, and speaking English (except in Puerto Rico)

• Requires willingness to work flexible schedule, including evenings and weekend hours
• High school diploma or equivalent required
• Previous retail experience preferred
• Prior experience with arenaflex is a plus

Preferred Qualifications

* Six months of experience in a retail environment preferred

• Prior work experience with arenaflex preferred

Skills and Competencies

* Excellent communication and interpersonal skills

• Ability to work in a fast-paced environment and adapt to changing situations
• Strong problem-solving and conflict resolution skills
• Ability to lift up to 25 pounds and stand for long periods of time
• Basic math skills and accuracy with handling cash and operating a cash register
• Ability to work independently and as part of a team
• Strong attention to detail and organizational skills

Career Growth Opportunities and Learning Benefits

* arenaflex offers a comprehensive training program to help you develop your skills and advance your career

• Opportunities for advancement to leadership roles and specialized positions
• Competitive compensation and benefits package
• Ongoing training and development opportunities to enhance customer service skills and product knowledge
• Collaborative and supportive work environment

Work Environment and Company Culture

* arenaflex is committed to providing a safe and inclusive work environment for all employees

• We value diversity and promote a culture of respect, empathy, and understanding
• arenaflex offers a comprehensive benefits package, including medical, dental, and vision insurance, 401(k) matching, and paid time off
• arenaflex is an equal opportunity employer and welcomes applications from diverse candidates

Compensation, Perks, and Benefits

* Competitive hourly rate: $15.5 - $17.5 per hour

• Comprehensive benefits package, including medical, dental, and vision insurance, 401(k) matching, and paid time off
• Opportunities for advancement and career growth
• Collaborative and supportive work environment
• Ongoing training and development opportunities to enhance customer service skills and product knowledge

How to Apply

If you are a motivated and customer-focused individual with excellent communication skills, we encourage you to apply for this exciting opportunity. Please submit your application through our website or by clicking on the "Apply for the job now!" button below.

Equal Opportunity Employer

arenaflex is an equal opportunity employer and welcomes applications from diverse candidates. We are committed to providing a safe and inclusive work environment for all employees.

Contact Us

If you have any questions or would like to learn more about this opportunity, please contact our HR department at [insert contact information]. Apply for this job