Experienced Customer Service Associate - Temporary in Berkeley, CA at arenaflex

Join arenaflex, a leading retail pharmacy and healthcare company, as we seek an experienced Customer Service Associate to join our team in Berkeley, CA. As a Customer Service Associate, you will be the face of arenaflex, providing exceptional customer service and ensuring a positive shopping experience for our customers.

About arenaflex

arenaflex is a leading retail pharmacy and healthcare company that has been serving communities for over 100 years. We are committed to providing exceptional customer service, innovative products, and personalized healthcare solutions to our customers. Our team of dedicated professionals is passionate about making a difference in the lives of our customers, and we are seeking like-minded individuals to join our team.

Job Description

As a Customer Service Associate at arenaflex, you will be responsible for providing exceptional customer service, operating a cash register, and maintaining a clean and organized store environment. You will be the first point of contact for our customers, and your friendly and approachable demeanor will make a lasting impression on our customers.

Key Responsibilities:

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Customer Experience

+ Engage customers and patients by greeting them and offering assistance with products and services. + Resolve customer issues and answer questions to ensure a positive customer experience. + Model and share customer service best practices with all team members to deliver a distinctive and delightful customer experience.

Operations

+ Provide customers with courteous, friendly, fast, and efficient service. + Recommend items for sale to customers and recommend trade-up and/or companion items. + Register customer purchases on assigned cash register, collect cash and distribute change as requested; process voids, returns, rain checks, refunds, and exchanges as needed. + Keep counters and shelves clean and well merchandised, take inventory, and maintain records. + Check in and price merchandise as required or as directed by store manager or communicated by the shift leader. + Implement Company asset protection procedures to identify and minimize profit loss. + Ensure compliance with state and local laws regarding regulated products (e.g., alcoholic beverages and tobacco products). + Construct and maintain displays, including promotional, seasonal, super structures, and sale merchandise. Complete resets and revisions as directed. + Assist with separation of food items (e.g., raw foods from pre-cooked) and product placement as specified by policies/procedures (e.g., raw and frozen meats on bottom shelves). + Have working knowledge of store systems and store equipment. + Provide customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products. + Assume web pick-up responsibilities (monitor orders in Picture Care Plus, fill orders (pick items), deliver orders to customers as they arrive at store). + Assist with exterior and interior maintenance by ensuring clean, neat, orderly store condition and appearance.

Training & Personal Development

+ Attend training and complete PPLs requested by Manager or assigned by corporate.

Essential Qualifications:

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Basic Qualifications:

+ Must be fluent in reading, writing, and speaking English. (Except in Puerto Rico) + Requires willingness to work flexible schedule, including evenings and weekend hours.

Preferred Qualifications:

+ Prefer six months of experience in a retail environment. + Prefer to have prior work experience with arenaflex.

Skills and Competencies:

* Excellent communication and interpersonal skills

• Ability to work in a fast-paced environment and multitask
• Strong problem-solving and conflict resolution skills
• Ability to work flexible hours, including evenings and weekends
• Basic math skills and accuracy with handling cash and operating a cash register
• Ability to lift up to 25 pounds and stand for long periods of time

Career Growth Opportunities and Learning Benefits:

* arenaflex offers a comprehensive training program to help you develop your skills and advance your career.

• Opportunities for advancement to leadership roles and specialized positions.
• Competitive compensation and benefits package.
• Opportunities for professional growth and development through training and education programs.

Work Environment and Company Culture:

* arenaflex is committed to creating a positive and inclusive work environment that values diversity, equity, and inclusion.

• Our team of dedicated professionals is passionate about making a difference in the lives of our customers.
• We offer a comprehensive benefits package, including medical, dental, and vision insurance, 401(k) matching, and paid time off.

Compensation, Perks, and Benefits:

* Competitive hourly rate of $18.07

• Opportunities for advancement and professional growth
• Comprehensive benefits package, including medical, dental, and vision insurance, 401(k) matching, and paid time off
• Discounts on arenaflex products and services
• Opportunities for professional development and education

Conclusion:

If you are a customer-focused individual with excellent communication and interpersonal skills, we encourage you to apply for this exciting opportunity to join our team at arenaflex. As a Customer Service Associate, you will have the opportunity to make a positive impact on the lives of our customers and advance your career in a dynamic and growing company. Apply now to join our team and start making a difference today! Apply for this job