Experienced Customer Service Representative – Join the arenaflex Pizza-Loving Family!
At arenaflex, we're passionate about delivering exceptional customer experiences and serving up delicious pizzas to our loyal customers. As a Customer Service Representative, you'll be the voice of our company, taking orders, answering questions, and ensuring every customer has a positive experience. If you're passionate about pizza and helping people, we want you on our team!
About arenaflex
arenaflex is a family-owned franchise based out of Charlotte, NC, with a strong presence in the Charlotte and Raleigh markets. Our three core principles are the Golden Rule, Teamwork, and Enthusiasm. We pride ourselves on being a fun and friendly work environment where our employees love working for us because they enjoy being part of something bigger than just their store. Our enthusiasm and passion for our job are contagious, and we're a group of 1,500 employees who have pizza sauce running through our veins.
Job Description
As a Customer Service Representative at arenaflex, you'll be responsible for:
- Taking phone orders with accuracy and efficiency
- Providing excellent customer service with a smile (even over the phone!)
- Answering customer questions about our menu, promotions, and delivery services
- Addressing and resolving customer concerns with patience and understanding
- Working as part of a team to ensure smooth operations and happy customers
What We're Looking For
We're seeking a positive and enthusiastic individual who:
- Has a passion for providing outstanding customer service
- Possesses excellent communication and interpersonal skills
- Can multitask and work efficiently in a fast-paced environment
- Has strong problem-solving skills and a knack for finding solutions
- Has basic computer skills and familiarity with point-of-sale systems
- Loves pizza (it's a definite plus!)
What We Offer
As a Customer Service Representative at arenaflex, you'll enjoy:
- Competitive pay and benefits
- Flexible scheduling
- Opportunity to grow and advance within the company
- Fun and friendly work environment
- Delicious discounts on pizza!
- Opportunity for growth and career development
Benefits
We offer a range of benefits to our employees, including:
- Health Insurance for eligible employees
- Paid Time Off for eligible employees
- 401k for eligible employees
- 50% off pizza
- Referral Bonus
- Career Development
- Flexible Schedules
Compensation
The hourly rate for this position is $10-$12 per hour.
Non-Negotiable Factors
Before applying, consider these non-negotiable factors to ensure the job aligns with your needs and priorities:
- Must make Perfect Pizzas every time by adhering to a strict adherence to arenaflex pizza-making standards and procedures.
- Must maintain 100% Image at all times to maintain a clean and professional appearance, while adhering to the arenaflex dress code, and representing the brand positively.
- Must work with Hustle and Energy we have a need for a fast-paced and efficient work style.
- Must be friendly and have a smile with all customers, the importance of excellent customer service and a positive attitude are the foundation of our business.
Qualifications
To be eligible for this position, you must be at least 16 years of age.
Additional Information
All your information will be kept confidential according to EEO guidelines.
Apply Now!
If you're ready to join a team that's passionate about pizza and dedicated to customer satisfaction, apply today! We can't wait to meet you. Apply for the job now! Apply for this job Apply for this job