Customer Service & Estimating Specialist – Bulk Material Handling Solutions Expert
Join the dynamic team at arenaflex, a leading provider of innovative bulk material handling and processing solutions, as a Customer Service & Estimating Specialist. In this pivotal role, you will play a key part in developing tailored solutions for our clients, leveraging your exceptional leadership, organizational, and mechanical aptitude skills to drive success.
About arenaflex
arenaflex is a forward-thinking company that has been at the forefront of the bulk material handling industry for decades. Our commitment to innovation, customer satisfaction, and employee growth has earned us a reputation as a trusted partner for businesses across various sectors. With a strong focus on teamwork, integrity, and long-term relationships, we strive to create a positive impact on our clients, employees, and the communities we serve.
Key Responsibilities
As a Customer Service & Estimating Specialist at arenaflex, you will be responsible for:
- Developing solutions and equipment lists for potential bulk material handling and processing opportunities by reviewing customer needs and bidding documents.
- Reviewing and analyzing bid documents and specifications submitted by customers, ensuring a deep understanding of their requirements and expectations.
- Navigating and reviewing commercial terms and conditions to ensure compliance and accuracy.
- Creating conceptual layouts and equipment lists tailored to customers' specific requirements, collaborating with various teams including Outside Sales, Application, Purchasing, Engineering, and Production.
- Managing multiple detailed and fast-paced tasks simultaneously, adhering to critical deadlines, estimating equipment costs, and identifying high-risk areas, while preparing detailed quotes and spec sheets.
Employee Benefits
As a valued member of the arenaflex team, you can expect a comprehensive benefits package, including:
- Weekly paycheck
- Medical insurance – Covers 75% of premiums
- Dental and vision insurance
- Company-paid life insurance, short-term disability, and long-term disability
- 401K retirement account with 5% company match
- On-the-spot bonuses up to $100
Qualifications
To succeed in this role, you will need:
- Strong leadership skills, with the ability to influence others and build strong relationships.
- Superb organizational skills and the ability to multitask effectively.
- Mechanical aptitude with above-average math skills.
- Proficiency in Windows-based software, including MS Excel, ERP Sales Module, and Salesforce.
- Self-motivated with a preference for candidates with a background in the Bulk Material Handling industry.
Traits of Our Successful Employees
At arenaflex, we value employees who embody our Core Values:
- Serving Others: We prioritize our customers' needs and strive to exceed their expectations.
- High Integrity: We conduct ourselves with honesty, transparency, and accountability.
- Strong Work Ethic: We are dedicated to delivering exceptional results and continuous improvement.
- Culture of Opportunity: We foster a culture of growth, learning, and innovation.
- Long-Term Relationships: We build lasting relationships with our customers, employees, and partners.
Additionally, we seek candidates who:
- Demonstrate attention to detail
- Exhibit good communication skills when working with fellow employees
- Show a willingness to help out where needed
Work Environment and Career Growth Opportunities
This position requires working on-site at one of our Superior facilities. As a Customer Service & Estimating Specialist at arenaflex, you will have the opportunity to work with a talented team of professionals, develop your skills and expertise, and contribute to the growth and success of our company. We offer a dynamic and supportive work environment, with opportunities for career advancement and professional development.
How to Apply
If you are a motivated and results-driven individual with a passion for bulk material handling and processing solutions, we encourage you to apply for this exciting opportunity. Please submit your application, including your resume and a cover letter, to [insert contact information]. We look forward to hearing from you!
Equal Employment Opportunity
arenaflex is an equal employment opportunity employer and welcomes applications from diverse candidates. We are committed to creating an inclusive and respectful work environment that values diversity, equity, and inclusion.
Contact Information
For more information about this opportunity or to submit your application, please contact: [Insert contact information] We are excited to hear from you and look forward to the opportunity to discuss this role further! Apply for this job