Livestream Event Support Specialist
Job Description:
- Monitor live streams during events to ensure proper resolution, frame rate, aspect ratio, and audio quality
- Review video quality including color accuracy, exposure, sharpness, and overall visual performance
- Listen to live audio feeds to confirm clarity, consistency, and appropriate levels
- Verify accuracy of on-screen graphics, overlays, text, and other visual elements
- Troubleshoot and resolve technical issues in real time during live productions
- Communicate promptly with internal teams, videographers, and clients to report issues and coordinate next steps
- Escalate complex issues when needed while maintaining a calm, professional presence
- Support multiple live events simultaneously when required
Requirements:
- 2+ years of experience in AV, live production, IT, or a related technical role
- Hands-on experience with live streaming or video production environments
- Strong troubleshooting skills and ability to think clearly under pressure
- Excellent verbal and written communication skills
- High attention to detail and ability to manage multiple priorities at once
- Strong Windows/PC proficiency
- Experience working with OBS, vMix, or similar live video switching software
- Background in AV production, audio engineering, networking, or IT support
- Team-oriented mindset with a proactive, self-starting approach
- Comfort working during live events with a strong sense of urgency
Benefits:
- 100% remote role
- Hands-on exposure to live event productions
- Collaborative, fast-paced team environment
- Opportunity to grow technical and production expertise
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