Part-time Customer Service Representative – Flexible Hours at arenaflex
Are you looking for a part-time opportunity that allows you to balance work with the rest of your life? Do you want to join a dynamic team that values flexibility and work-life balance? Look no further! arenaflex is seeking a highly motivated and customer-focused Part-time Customer Service Representative to join our team.
As a Part-time Customer Service Representative at arenaflex, you will be the main point of contact for our customers, handling inbound and outbound sales and service-related calls, and performing administrative functions to ensure the highest level of customer service, quality, and efficiency. We offer a flexible work schedule, comprehensive training, and a supportive team environment that will help you succeed in providing the best possible service to our customers.
Why arenaflex?
arenaflex is a leading provider of energy solutions, serving over one million residential, commercial, industrial, and agricultural customers across the country. We take pride in serving our employees and offer a range of benefits and perks that make us an attractive employer. Our commitment to diversity, equity, and inclusion creates a welcoming and inclusive work environment that values the contributions of all employees.
Responsibilities:
As a Part-time Customer Service Representative at arenaflex, your key responsibilities will include:
* Handling a high volume of incoming calls, ensuring customer service quality, efficiency, and accuracy at all times
* Maintaining an in-depth knowledge of arenaflex products and services, customer account and billing processes, new customer information, and various policies and procedures related to product delivery and service
* Utilizing a proactive sales approach with every customer interaction to uncover additional sales and service opportunities
* Presenting a professional, confident, and enthusiastic image to develop trusting relationships with all customers
* Effectively managing customer account data, including setting up new accounts and maintaining related data
Why arenaflex is a great place to work:
* Competitive pay and annual incentive potential
* 401(k) Retirement Savings & Investment Plan with Company Match
* Paid time off, including holidays
* Generous employee discounts on products and services
* A supportive team environment that values work-life balance
* Opportunities for career growth and professional development
Qualifications:
To be successful in this role, you will need:
* Minimum of 3 years of experience in a customer service role
* Minimum of a High School diploma or GED preferred
* Solid computer skills, including Microsoft Office, data entry, and the ability to run and analyze reports
* Ability to multi-task and prioritize assignments in a team environment
What we offer:
As part of our pre-employment hiring process, background checks and drug screens are performed. We are committed to supporting the growth and innovation of our employees and investing in the next generation of even cleaner and lower carbon renewable energy sources.
About arenaflex:
Headquartered in Whippany, New Jersey, arenaflex is a nationwide marketer and distributor of a diverse array of products to meet the energy needs of our customers. We specialize in heating oil and refined fuels, as well as the marketing of propane, natural gas, and electricity in deregulated markets. As a national propane industry leader with over 3,000 employees, arenaflex maintains business operations in 42 states, providing prompt, reliable service to our customers.
Join our team:
If you are a motivated and customer-focused individual who is looking for a part-time opportunity that offers flexibility and work-life balance, we encourage you to apply now. arenaflex is an equal opportunity employer and welcomes applications from diverse candidates.
How to apply:
To apply for this exciting opportunity, please visit our website at [insert link]. We look forward to hearing from you!