Experienced Customer Development Manager – Strategic Account Management for Costco at arenaflex
Join arenaflex, a global consumer products company operating in over 200 countries, specializing in Oral Care, Personal Care, Home Care, Skin Care, and Pet Nutrition. Our products are trusted in more households than any other brand in the world, making us a household name!
About arenaflex
arenaflex is a caring, innovative growth company reimagining a healthier future for people, their pets, and our planet. Guided by our core values - Caring, Inclusive, and Courageous - we foster a culture that inspires our people to achieve common goals. Together, let's build a brighter, healthier future for all.
Job Summary
As the Customer Development Manager on the Costco team at arenaflex, you will have ownership and responsibility to deliver sales objectives on volume, spending, and customer execution via effective customer engagement and internal collaboration. You will formulate and execute our strategic plan, at the corporate and divisional levels, to ensure maximum volume, profitability, and customer service. You will work with the immediate Costco team, Club team, and other cross-functional touchpoints to develop and implement business plans with excellence. By leveraging the customer strategy, you will champion solutions that enable arenaflex to drive growth and member engagement at Costco.
Key Responsibilities
- Identify areas of opportunity for products and programs, developing customer strategies that incorporate consumer insights and maintaining an awareness of competitive activity. - Establish partnerships with multiple parties, including internal cross-functional teams, divisional buyers, and the customer merchandising team, thriving on mutual trust and integrity to achieve results and execute against strategy and goals. - Influence the agenda through collaboration, negotiation, and data-driven thought leadership, understanding the product development and commercialization process. - Seek opportunities to improve and seek creative solutions by adapting and adjusting the strategy with the customer, revisiting objectives, and gaining insights from pre- and post-evaluation and ROI analyses. - Understand business trends in each account through fact-based analysis, including brand share, pricing, promotion levels, and trade class development, along with understanding the effectiveness of different investment levers across the entire P&L.
Basic Qualifications
- Bachelor's Degree - 6+ years in sales roles or adjacent experiences - Experience with national account management at a FMCG company - Experience pulling and using data from a syndicated service (Nielsen, IRI/Circana) account - Microsoft Office or Google Suite proficiency (i.e., Sheets, Slides, Docs) - Ability to develop accurate rolling sales forecasts and inputs for financial modeling
Preferred Qualifications
- Excellent written and verbal communication skills, including the ability to present data - A results-oriented, growth mindset
Compensation and Benefits
- Salary Range: $107,000.00 - $150,000.00 USD - Pay is determined based on experience, qualifications, and location - Salaried employees may also be eligible for discretionary bonuses, profit-sharing, and long-term incentives for Executive-level roles - Benefits: Salaried employees enjoy a comprehensive benefits package, including medical, dental, vision, basic life insurance, paid parental leave, disability coverage, and participation in the 401(k) retirement plan with company matching contributions subject to eligibility requirements - Additional benefits include a minimum of 15 vacation/PTO days (hourly employees receive a minimum of 120 hours) and 13 paid holidays (vacation days are prorated based on the employee's hire date within the calendar year) - Paid sick leave is adjusted based on role and location in accordance with local laws
Our Commitment to Diversity, Equity & Inclusion
Achieving our purpose starts with our people - ensuring our workforce represents the people and communities we serve - and creating an environment where our people feel they belong; where we can be our authentic selves, feel treated with respect, and have the support of leadership to impact the business in a meaningful way.
Equal Opportunity Employer
arenaflex is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity, sexual orientation, national origin, ethnicity, age, disability, marital status, veteran status (United States positions), or any other characteristic protected by law.
Reasonable Accommodation
Reasonable accommodation during the application process is available for persons with disabilities. Please complete this request form (https://docs.google.com/forms/d/e/1FAIpQLSdaxk_eF4utznQoVHlxmL9jVFJbOkM4Oe5CAdKOg-h9EPdLfg/viewform) should you require accommodation.
Career Growth Opportunities and Learning Benefits
At arenaflex, we believe in investing in our people's growth and development. As a Customer Development Manager, you will have access to various training programs, mentorship opportunities, and leadership development initiatives to help you advance your career. You will also have the chance to work on high-impact projects, collaborate with cross-functional teams, and contribute to the company's strategic growth.
Work Environment and Company Culture
arenaflex is a dynamic and inclusive workplace that values diversity, creativity, and innovation. Our office is located in the heart of the Seattle Metro Area, offering a unique blend of urban and natural environments. As a remote role, you will have the flexibility to work from home or our office, depending on your preference. Our company culture is built on trust, respect, and open communication, ensuring that every employee feels valued and supported.
How to Apply
If you are a motivated and results-driven professional with a passion for customer development and strategic account management, we encourage you to apply for this exciting opportunity. Please submit your resume and a cover letter outlining your experience, qualifications, and why you are the ideal candidate for this role. Apply for this job