Experienced Full Stack Data Entry Technician – IT Services Remote Position at arenaflex

Are you ready to embark on a thrilling journey that combines technology, innovation, and adventure? Look no further than arenaflex, where you'll have the opportunity to join a dynamic team of professionals who are shaping the future of data entry and IT services. As a seasoned Full Stack Data Entry Technician, you'll play a vital role in supporting our clients and colleagues in all aspects of end-user computing, from software and hardware installations to maintenance and troubleshooting.

Introduction

At arenaflex, we're passionate about creating a workplace that's as exciting as it is rewarding. Our team is dedicated to fostering a culture of innovation, collaboration, and growth, where every individual has the opportunity to thrive and reach their full potential. As a Full Stack Data Entry Technician, you'll be part of a dynamic team that's pushing the boundaries of what's possible in the world of IT services.

Why You'll Love This Job

This role is an integral part of the Data Innovation Group within the Data Innovation Division at arenaflex. As a Full Stack Data Entry Technician, you'll be responsible for providing top-notch support to our clients and colleagues in all aspects of end-user computing, including:

• Resolving and closing tickets/work orders supporting end-user workstations and peripherals
• Answering client care issues raised from the Helpdesk
• Contributing to desktop projects (global deployments/renovations) as a project team member
• Remotely resolving and resolving demands using remote tools
• Investigating and collaborating with other departments to assist with system-related issues
• Recording client interactions in episode management software, including resource management
• Recovering data from hard drives or performing data migration
• Maintaining remote access for virtual private network (VPN) availability as well as remote/broadband network for workstations
• Installing and designing local and network-based printers
• Performing security support
• Working various shifts, including evenings, weekends, and holidays, and being ready to come in case of an emergency and travel as required
• Following management direction, complying with IT strategy and methodology
• Performing other duties as mentioned
• Venturing, as required

All You'll Need for Success

To excel in this role, you'll need:

• A Bachelor's degree in a related field, such as software engineering, data systems, or a similar field
• 2 years of hands-on IT work experience supporting and resolving various PC workstation software and hardware issues
• First-hand experience supporting workstations in a Windows/TCPIP environment
• A strong foundation in all Windows-based operating systems, including Windows 10
• Knowledge of workflow and tagging systems
• Familiarity with VPN networks and the ability to troubleshoot issues
• The ability to work independently and act in a cooperative, team-based environment
• The ability to lift at least 50 pounds

Preferred Qualifications

* A+ certification

• MCSE/MCP certification or higher
• Past IT foundation experience in an aircraft/airport climate
• Training and earlier professional training in areas such as software engineering, data systems, or a similar field

What You'll Get

As a valued member of the arenaflex team, you'll enjoy a comprehensive benefits package that includes:

• Medical benefits: On the very first day, you'll have access to your health, dental, prescription, and vision benefits to help you stay healthy. And that's just the beginning – we also offer virtual doctor visits, flexible spending accounts, and more.
• Health programs: We believe you should be your best self – that's why our health programs give you the right tools, resources, and support you need.
• 401(k) program: Available upon hire, and, depending on the workgroup, employer contributions to your 401(k) program are available after one year.
• Extra benefits: Other great benefits include our Employee Assistance Program, pet insurance, and discounts on hotels, vehicles, travel, and more.

Join the arenaflex Family

At arenaflex, we're committed to creating a workplace that's as inclusive and diverse as our clients and colleagues. Our 20+ Employee Business Resource Groups are designed to connect our colleagues to our clients, suppliers, networks, and investors, helping colleagues reach their full potential and establishing a comprehensive workplace to address and surpass the challenges of our diverse world. Are you ready to feel a huge sense of satisfaction and fulfillment as you do your part to keep the largest carrier on the planet running smoothly as we care for people on life's journey? Join the arenaflex family today and apply! Apply Job! Apply for this job