See all roles

Experienced Full Stack Software Engineer Manager – Customer Order Management (Remote)

Work from home Full-time role Hiring

At arenaflex, we're on a mission to revolutionize the way we approach customer order management. As a key member of our team, you'll have the opportunity to lead multiple software engineering teams and drive the development of high-volume customer order processing applications that are critical to our business operations. If you're a seasoned software engineer with a passion for leadership and a knack for driving results, we want to hear from you.

About arenaflex

arenaflex is a leading provider of innovative solutions for customer order management. Our team of experts is dedicated to delivering high-quality software applications that meet the evolving needs of our customers. We're committed to fostering a culture of collaboration, innovation, and excellence, and we're always looking for talented individuals who share our vision.

Job Summary

As a Software Engineer Manager, you'll be responsible for leading multiple software engineering teams within the Customer Order Management (COM) space. You'll oversee two product teams, ensuring a deep understanding of their key success factors, risks, and dependencies. You'll assess team needs and provide strategic recommendations to leadership, driving effective decision-making. You'll also be responsible for planning and executing all phases of the feature development lifecycle, including requirements gathering, development, and pilot/production rollout.

Key Responsibilities

*

Delivery & Execution (30%)

+ Collaborate and pair with product team members (UX, engineering, and product management) to create secure, reliable, scalable software solutions + Document, review, and ensure that all quality and change control standards are met + Write custom code or scripts to automate infrastructure, monitoring services, and test cases + Work with vendors and partners for the successful implementation of critical tooling and platforms + Create meaningful dashboards, logging, alerting, and responses to ensure that issues are captured and addressed proactively + Contribute to enterprise-wide tools to drive destructive testing, automation, and engineering empowerment + Evaluate new technologies for adoption across the enterprise + Participate in and lead review board sessions to drive consistency across the enterprise + Fill in on product teams for engineers who are out of the office

Support & Enablement (10%)

+ Field questions from engineers, product teams, or support teams + Monitor tools and participate in conversations to encourage collaboration across product teams + Provide application support for software running in production + Act as a technical escalation point for the engineers on the team

People (50%)

+ Provide leadership, mentoring, and coaching to Software Engineers + Attract, retain, and develop top talent to build a world-class Software Engineering Team + Conduct annual and mid-year reviews by reviewing individual development plans and team feedback + Foster collaboration with team members to drive consistency across product teams, and find opportunities to expose engineers to career interests + Act as a proponent of modern software development practices + Guide team members in strategy, alignment, analysis, and execution tasks within and across product teams + Participate in and contribute to learning activities around modern software design and development core practices (communities of practice)

Learning (10%)

+ Learn, through reading, tutorials, and videos, new technologies and best practices being used within other technology organizations + Build relationships with technology leaders at other companies to learn best practices and elegant solutions to common problems

Requirements

*

Minimum Qualifications

+ Must be eighteen years of age or older + Must be legally permitted to work in the United States + Mastery of an object-oriented programming language (preferably Java)

Preferred Qualifications

+ 5-7 years of relevant work experience + Mastery of a modern scripting language (preferably Python) + Mastery of a modern web application framework + Mastery of writing SQL queries against a relational database + Mastery of modern product development processes and pipelines + Proficient in effective troubleshooting and issue resolution techniques + Proficient in effective system monitoring and log analysis techniques + Capable of understanding complicated systems quickly + Experience in guiding more junior team members through Software Engineering fundamentals in a professional setting + Experience managing and growing team members in a professional setting + Experience balancing workloads across teams + Experience managing vendor relationships + Experience with translating high-level strategy to tactical execution

Minimum Education

+ The knowledge, skills, and abilities typically acquired through the completion of a bachelor's degree program or equivalent degree in a field of study related to the job

Preferred Education

+ No additional education

Minimum Years of Work Experience

+ 5

Preferred Years of Work Experience

+ No additional years of experience

Minimum Leadership Experience

+ None

Preferred Leadership Experience

+ None

Certifications

+ None

Competencies

* Attracts Top Talent: Attracting and selecting the best talent to meet current and future business needs

  • Balances Stakeholders: Anticipating and balancing the needs of multiple stakeholders
  • Builds Effective Teams: Building strong-identity teams that apply their diverse skills and perspectives to achieve common goals
  • Business Insight: Applying knowledge of business and the marketplace to advance the organization's goals
  • Collaborates: Building partnerships and working collaboratively with others to meet shared objectives
  • Communicates Effectively: Developing and delivering multi-mode communications that convey a clear understanding of the unique needs of different audiences
  • Develops Talent: Developing people to meet both their career goals and the organization's goals
  • Drives Engagement: Creating a climate where people are motivated to do their best to help the organization achieve its objectives
  • Drives Vision and Purpose: Painting a compelling picture of the vision and strategy that motivates others to action
  • Manages Ambiguity: Operating effectively, even when things are not certain or the way forward is not clear
  • Organizational Savvy: Maneuvering comfortably through complex policy, process, and people-related organizational dynamics
  • Situational Adaptability: Adapting approach and demeanor in real time to match the shifting demands of different situations

What We Offer

* Competitive Salary and Benefits: We offer a comprehensive compensation package that includes a competitive salary, benefits, and perks.

  • Opportunities for Growth and Development: We're committed to helping our employees grow and develop their careers, with opportunities for advancement and professional development.
  • Collaborative and Dynamic Work Environment: We're a collaborative and dynamic team that values innovation, creativity, and teamwork.
  • Flexible Work Arrangements: We offer flexible work arrangements, including remote work options, to help you balance your work and personal life.

How to Apply

If you're a motivated and experienced software engineer with a passion for leadership, we want to hear from you. Please submit your application, including your resume and a cover letter, to [insert contact information]. We can't wait to hear from you! Apply for this job

You might like

Experienced Entry-Level Chat Support Agent – Live Customer Engagement Specialist at arenaflex

Work from home Full-time role

Experienced Customer Care Chat Support Specialist – Work from Home Opportunity with arenaflex

Work from home Full-time role

Remote Customer Experience Specialist – Las Vegas

Work from home Full-time role

Experienced Online Data Entry Specialist – Flexible Part-Time Work-From-Home Opportunity

Work from home Full-time role

Experienced Entry-Level Remote Data Entry Specialist – Flexible Work Arrangements at arenaflex

Work from home Full-time role

Experienced Customer Support Representative for Travel – Join arenaflex's Global Team

Work from home Full-time role

Experienced Customer Service Associate – Thriving E-Commerce Industry at arenaflex

Work from home Full-time role

Experienced Customer Service Representative – Work From Home Opportunity at arenaflex

Work from home Full-time role

Experienced Chat Support Specialist (Remote / Work-From-Home) – Deliver Exceptional Customer Experiences with arenaflex

Work from home Full-time role

Experienced Customer Chat Support Specialist – Remote Opportunity with arenaflex

Work from home Full-time role

Data Strategy Lead

Work from home Full-time role

Consultant: PSI GCF Accreditation Support

Work from home Full-time role

Retention Specialist (Permanent Work from home)

Work from home Full-time role

Event Assistant - SCMG Operations - Telecommuter - Day Shift - Per Diem

Work from home Full-time role

Senior Business Integrator/Chief of Staff

Work from home Full-time role

VP Revenue (all genders)

Work from home Full-time role

Integrated Threat Management

Work from home Full-time role

Experienced Full Stack Data Entry Specialist – Web & Cloud Application Development

Work from home Full-time role

Associate Principal OT Penetration Tester

Work from home Full-time role

Hospital Sales Specialist - Cleveland, OH

Work from home Full-time role