Experienced Administrative Assistant - Customer Engagement - Remote

At arenaflex, we're committed to building a workplace environment that's collaborative, inclusive, and supports all employees as we effectively carry out our mission. As a leading organization with 15 offices statewide and 400 positions, we're always looking for talented individuals to join our team. If you're passionate about delivering exceptional customer engagement and administrative support, we want to hear from you!

About arenaflex

arenaflex is a dynamic organization that prides itself on offering a comprehensive package of benefits and perks that support a healthy work-life balance. Our commitment to diversity, equity, inclusion, and respect in the workplace is evident in everything we do. We believe that diverse perspectives and backgrounds are fundamental to doing our best work, and we're dedicated to creating an environment where everyone feels valued and supported.

Why Join arenaflex?

* Flexible schedules and a hybrid work environment that helps you balance work and life

• Comprehensive package of health and wellness benefits, including:

+ Full benefits package + Paid vacation, sick leave, and holidays + Growth and development opportunities, including 80+ hours of training each biennium + Educational and professional certification reimbursements

• An agency-wide commitment to diversity, equity, inclusion, and respect in the workplace
• Opportunities for career growth and advancement in a dynamic and supportive environment

Job Summary

We're seeking an experienced Administrative Assistant 3 to support our King County audit teams. As a key member of our team, you'll be responsible for providing administrative support, coordinating personnel administration, and ensuring compliance with policies and procedures. This is a remote position that requires occasional travel to different offices in the King County area.

Key Responsibilities

* Interpret and apply administrative policies to ensure compliance with agency guidelines

• Develop, implement, and document procedures to ensure effective administration of audit teams
• Coordinate personnel administration, including recruitment, new hire orientation, and payroll
• Ensure adequate supplies and equipment are in compliance with budget and policy guidelines
• Serve as a liaison between Audit Managers and other staff, communicating daily via telephone and email to fill information requests
• Coordinate office operations to ensure efficient use of space, equipment, and personnel
• Maintain liaison and coordination between services and technical support in Olympia
• Establish, maintain, and serve as contact for office accounts, lease, and equipment maintenance
• Maintain office supplies and equipment in compliance with budget and policy guidelines, including purchase authority
• Manage an inventory of team-level equipment in accordance with Office policies and team-level procedures
• Review and monitor team-level budgets
• Purchase card custodian, maintain and reconcile purchase card activity log and credit card statement
• Review, reconcile, and act as the custodian for team recognition items, including assisting with procuring gift cards and/or small recognition gifts
• Coordinate personnel administration, including recruitment and interview scheduling, new hire orientation, and payroll
• Review and process staff time summaries, leave slips, and travel vouchers for accuracy, completeness, and in accordance with team-level processes
• Assist staff in correcting errors and submit to fiscal and maintain file copy
• Ensure required documents are sent to human resource and file copy retained
• Oversight of travel time review in accordance with team-level processes
• Assist auditees and citizens with concerns and information inquiries
• Maintain audit files, electronic data, and future audit work files (FAWF), as well as archiving the audit upon completion
• Coordinate record retention and destruction
• Assist with audit scheduling, including performing initial client contact, scheduling tentative entrance and exit interviews, sending out pre-audit request lists, and updating the schedule as needed
• Assist in the management and tracking of outstanding hotline and fraud cases, including tracking open cases, informing team management and staff, and updating activity logs
• Assist with creating audit engagement letters for open audits and printing documents of meetings as needed, including entrance and exit conferences
• Assist with data input as needed on the team level

Essential Qualifications

* 2+ years of experience in administrative support, preferably in a government or audit environment

• High school diploma or equivalent required; associate's or bachelor's degree preferred
• Excellent communication and interpersonal skills, with the ability to work effectively with diverse stakeholders
• Strong organizational and time management skills, with the ability to prioritize tasks and meet deadlines
• Proficiency in Microsoft Office, including Word, Excel, and Outlook
• Ability to maintain confidentiality and handle sensitive information with discretion
• Strong analytical and problem-solving skills, with the ability to think critically and make sound judgments

Preferred Qualifications

* Experience working in a remote or hybrid work environment

• Familiarity with audit procedures and protocols
• Knowledge of government policies and procedures
• Experience with data entry and management
• Certification in administrative support or a related field

Skills and Competencies

* Excellent communication and interpersonal skills

• Strong organizational and time management skills
• Proficiency in Microsoft Office
• Ability to maintain confidentiality and handle sensitive information with discretion
• Strong analytical and problem-solving skills
• Ability to work effectively in a team environment
• Flexibility and adaptability in a fast-paced environment

Career Growth Opportunities and Learning Benefits

* Opportunities for career growth and advancement in a dynamic and supportive environment

• Comprehensive training and development programs, including 80+ hours of training each biennium
• Educational and professional certification reimbursements
• Opportunities for professional growth and development in a rapidly evolving field

Work Environment and Company Culture

* Flexible schedules and a hybrid work environment that helps you balance work and life

• Comprehensive package of health and wellness benefits
• Opportunities for socialization and team-building in a dynamic and supportive environment
• Commitment to diversity, equity, inclusion, and respect in the workplace

Compensation, Perks, and Benefits

* Competitive salary and benefits package

• Comprehensive package of health and wellness benefits, including:

+ Full benefits package + Paid vacation, sick leave, and holidays + Growth and development opportunities, including 80+ hours of training each biennium + Educational and professional certification reimbursements

• Opportunities for career growth and advancement in a dynamic and supportive environment

How to Apply

If you're passionate about delivering exceptional customer engagement and administrative support, we want to hear from you! Please submit your application, including your resume and a cover letter, to [insert contact information]. We can't wait to hear from you! Apply for this job