Experienced Customer Service Associate – Amazon Locker+ Retail Locations

At arenaflex, we're revolutionizing the way our customers experience package delivery and return. Our Amazon Locker+ retail locations are designed to provide a convenient and hassle-free experience for our customers, and we're looking for talented individuals to join our team as Customer Service Associates. If you're passionate about delivering exceptional customer service, have a can-do attitude, and thrive in a fast-paced environment, we want to hear from you.

Job Overview

As a Customer Service Associate at arenaflex, you'll play a critical role in ensuring our customers have a seamless experience at our Amazon Locker+ retail locations. You'll be responsible for receiving, picking, and stowing customer orders, processing returns, and preparing for delivery. You'll also be the face of arenaflex, connecting personally with our customers and providing top-notch service to uplift their lives.

Duties & Responsibilities

Some of your key duties and responsibilities may include:

• Receiving, picking, and stowing customer orders, processing returns, and preparing for delivery
• Assisting customers with questions they may have
• Working through problem-solving scenarios for customers
• Maintaining a clean, safe, and organized workspace
• Managing responsibilities for a Locker+ location, including opening and closing site
• Using technology like smartphones and handheld devices to sort, scan, and prepare orders
• Receiving truck deliveries

You'll also need to be able to:

• Perform physical labor including lifting up to 49 pounds, with or without reasonable accommodation
• Stand and walk during shifts lasting up to five hours, with or without reasonable accommodation
• Use carts, dollies, hand trucks, and other gear to move items around
• Go up and down stairs (where applicable)
• Be available to work part-time between the hours of 8:30 a.m. and 9:30 p.m. with schedules varying week to week

What it's like at Amazon Locker+ locations

At arenaflex, we prioritize our associates' safety and well-being. Our Locker+ locations are designed to provide a comfortable and climate-controlled environment, with minimal noise levels. You'll be working behind a counter, interacting with customers, and using technology to sort and prepare orders.

Why You'll Love Amazon

At arenaflex, we offer a range of benefits and perks that make us a great place to work. Some of the reasons you'll love working with us include:

• Schedule flexibility: Depending on where you work, you may have the option to work full-time, reduced-time, or part-time, with the flexibility to work additional hours if needed.
• Shift options: You can choose from a range of shifts, including overnight, early morning, day, evening, and weekend shifts, with the option to have four-day workweeks and three-day weekends.
• Anytime Pay: You can instantly cash out up to 70% of your earnings immediately after your shift (for select employee groups).
• State-of-the-art facilities: Our modern warehouses are clean, well-organized, and equipped with the latest technology.
• Safety: We prioritize our associates' safety, providing protective gear and promoting a safe working environment.
• Culture: We're committed to creating an inclusive workplace that offers a range of DEI programs and affinity groups.
• Team environment: You'll work on small or large teams that support each other in a workplace that's been ranked among the best workplaces in the world.
• New skills: Depending on the role and location, you'll have the opportunity to learn how to use the latest arenaflex technology, including handheld devices and robotics.
• Benefits: Many of our shifts come with a range of benefits, including pay and savings options, healthcare, and more.
• Career advancement: We offer a range of free training and development programs, as well as tuition support options for select employee groups.

Requirements

To be considered for this role, you must be 18 years or older and have the ability to understand and adhere to all job requirements and safety guidelines in English.

How to Get Started

If you're passionate about delivering exceptional customer service and want to join our team at arenaflex, you can begin by applying above. If you need help with your application or to learn more about our hiring process, you can find support here: https://hiring.amazon.com/hiring-process#/. Apply for this job