Evening Digital Customer Service Representative – Join arenaflex's Innovative Team and Revolutionize Customer Experience
At arenaflex, we're on a mission to elevate the customer-service experience by providing exceptional tools to our agents who make things happen. We're a diverse team of innovators, passionate about people and technology, working together to create a revolutionary standard of service in the industry. With our tightly built automation and one-stop platform, we're minimizing tedious tasks and maximizing quality production for our clients. As a key member of our team, you'll have the opportunity to work closely with leaders to improve our software and operations, while solving customers' problems via email/chat for a variety of clients. You'll be part of a tight-knit, collaborative team that values growth, learning, and fun. If you're a motivated individual who excels in a high-standards, fast-paced environment, we want to hear from you!
About arenaflex
arenaflex is a rapidly growing startup that's been strengthening its momentum steadily since 2020. Our Dallas office is the perfect place to join our team and be part of something big. We're committed to creating a performance-based, people-oriented workplace where you can grow and thrive.
Key Responsibilities
As an Evening Digital Customer Service Representative, your key priorities will be:
- Solving customers' problems via email/chat for a variety of clients
- Achieving key standards in customer satisfaction and performance
- Working closely with leaders to improve our software and operations
You're a Great Match if You:
* Excel in a high-standards, fast-paced environment
- Type 40+ wpm with 99% accuracy
- Are dependable: you show up ready to roll every day!
- Are a quick learner - our agents serve multiple clients, with evolving policies and procedures
- Take ownership in solving problems
- Are tech-savvy and comfortable using the Google Workspace suite
- Read, comprehend, and write in English
Shift Options
We offer flexible shift options to fit your lifestyle:
- Evening: Monday - Friday, 2pm - 11pm
What You Can Expect
* Opportunity for growth at a rapidly growing startup
- Performance-based, people-oriented workplace
- Multiple schedule options
Benefits
As a valued member of our team, you can expect:
- Medical, dental, and vision benefits
- Free parking
- Free onsite gym
- Fantastic 19th-floor view, with an awesome break room!
Join Our Team Today!
If you're passionate about delivering exceptional customer service and want to be part of a dynamic team, apply now to join arenaflex's innovative team!
How to Apply
To apply for this exciting opportunity, please visit our official website at [arenaflex website URL]. We can't wait to hear from you!
Important Notes
* Job offers are contingent on a satisfactory background check as permitted by law.
- Any falsification of your application or any other hiring materials is grounds for rescinding an offer or termination of employment.
- arenaflex is an equal opportunity employer (EOE), and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.
- arenaflex uses E-Verify to confirm the employment eligibility of all newly hired employees. To learn more about E-Verify, including your rights and responsibilities, please visit www.dhs.gov/E-Verify.
We're committed to providing a safe and secure application process. Please be aware of potential scams and never invite you to join a Google Hangout or similar resources, ask you to purchase your own equipment, or make you pay a fee to apply. If you're suspicious of a job posting, please verify that the posting is also listed on our official website. Apply for this job