Experienced Lead Sales Associate – Customer Service and Store Operations in Chatta-hoochee, FL
At arenaflex, we're not just a retail company – we're a community that values the unique strengths and perspectives that each individual brings. Our mission is to Serve Others, and we're committed to providing a wide range of career opportunities that allow our employees to thrive. If you're looking for a challenging and rewarding role where you can make a real difference, we invite you to join our team as an Experienced Lead Sales Associate in Chatta-hoochee, FL.
About arenaflex
arenaflex has been delivering value to shoppers for over 80 years, helping them Save time. Save money. Every day. by offering products that are frequently used and replenished at everyday low prices in convenient neighborhood locations. With a strong commitment to customer satisfaction and teamwork, we're proud to be a leader in the retail industry. Learn more about arenaflex at www.arenaflex.com/about-us.html.
Job Summary
As an Experienced Lead Sales Associate, you'll play a key role in providing exceptional customer service and supporting store operations in the absence of the Store Manager or Assistant Store Manager. You'll be responsible for unloading trucks, stocking merchandise, and maintaining a clean and organized store environment. You'll also assist customers, operate cash registers, and perform other duties as necessary to maximize profitability, customer satisfaction, and teamwork.
Key Responsibilities
* Unload trucks according to the prescribed process for the store
- Follow company work processes to receive, open, and unpack cartons and totes
- Stock merchandise; rotate and face merchandise on shelves and build merchandise displays
- Restock returned and recovered merchandise
- Order zones and drop shipment categories, following prescribed ordering practices, as assigned by the Store Manager
- Assist in plan-o-gram implementation and maintenance
- Assist customers by locating merchandise
- Bail cardboard and take out trash; dust and mop store floors; clean restroom and stockroom
- Greet customers as they enter the store
- Maintain register countertops and bags; implement register countertop plan-o-grams
- Operate cash register and flatbed scanner to itemize and total customer's purchase; bag merchandise
- Collect payment from customer and make change
- Clean front end of store and help set up sidewalk displays
- Help to maintain a clean, well-organized store and facilitate a safe and secure working and shopping environment
- Provide superior customer service leadership
- Follow company policies and procedures as outlined in the Standard Operating Procedures manual, Employee Handbook, and company communications
- Open and/or close the store under specific direction of the Area Manager
In the Absence of the Store Manager or Assistant Store Manager:
* Authorize and sign for refunds and overrides; count register; make bank deposits
- Assist in maintaining strict cashier accountability, key control, and adherence to company security practices and cash control procedures
- Monitor cash levels and make appropriate drawer pulls as directed by the Store Manager
- Monitor cameras for unusual activities (customers and employees), if applicable
- Supply cashiers with change when needed
- Complete all required paperwork and documentation according to guidelines and deadlines as assigned
Qualifications
*
Knowledge and Skills:
+ Ability to perform mathematical calculations such as addition, subtraction, multiplication, division, and percentages + Knowledge of cash handling procedures including cashier accountability and deposit control + Ability to perform IBM cash register functions + Knowledge of cash, facility, and safety control policies and practices + Effective interpersonal and oral & written communication skills + Understanding of safety policies and practices + Ability to read and follow plan-o-gram and merchandise presentation guidance
Work Experience and/or Education:
+ High school diploma or equivalent and six months of supervisory experience (or related experience/training) preferred
What We Offer
* Competitive hourly rate
- Opportunities for career growth and advancement
- Comprehensive training program
- Discounts on arenaflex merchandise and services
- Paid time off and holidays
- Relocation assistance not available for this position
Why Join arenaflex?
At arenaflex, we're committed to creating a positive and inclusive work environment that values diversity and promotes employee growth and development. We offer a range of benefits and perks that support our employees' physical, emotional, and financial well-being. If you're looking for a challenging and rewarding role where you can make a real difference, we invite you to join our team.
How to Apply
If you're interested in joining our team as an Experienced Lead Sales Associate in Chatta-hoochee, FL, please visit our careers website at www.arenaflex.com/careers to apply. We look forward to hearing from you! Apply for this job