Experienced Full Stack Technical Leader – Customer Experience and Network Architecture Development

At arenaflex, we're on a mission to revolutionize the way our customers experience and interact with their network. As a Technical Leader on our Customer Experience (CX) team, you'll play a pivotal role in driving the transformation of our current and future network architecture. If you're a seasoned expert in Cisco Data Center compute and networking, with a passion for innovation and customer satisfaction, we want to hear from you!

About arenaflex

arenaflex is a leading provider of Business Critical Services to our customers, combining the power of Cisco Analytics and Knowledge with outstanding technical expertise and consulting. Our team of experts works closely with Cisco Engineering to advocate for innovation and share the latest technology advancements with our customers. We're not just a company – we're a community of passionate individuals who come together to pursue our purpose of powering an inclusive future for all.

Meet the Team

Our Technical Leaders are the backbone of our CX team, delivering high-quality services to our customers and driving value, innovation, and adoption in their network. We're a dynamic and collaborative team that thrives on creativity, problem-solving, and customer satisfaction. As a Technical Leader, you'll be part of a team that's dedicated to reducing risk, driving innovation, and enhancing our customers' network to meet their business objectives.

Your Impact

As a Technical Leader, you'll have the opportunity to make a significant impact on our customers' network architecture. Your key responsibilities will include:

• Building customer deliverable documentation, including High Level Design (HLD), Low Level Design (LLD), and Acceptance Test Plan (ATP) for the entire network portfolio
• Developing creative solutions to complex technical problems
• Collaborating with Cisco Engineering to advocate for innovation and share the latest technology advancements with our customers
• Providing high-level crisis management through anticipation of issues, problems, or events and actively resolving them with the Customer and Partners
• Leading or guiding teams made up of Cisco, Customer, and Partner members in the analysis and resolution of sophisticated network problems
• Developing and implementing Quality of Service (QoS) development and implementation

Minimum Qualifications

To be considered for this role, you'll need to meet the following minimum qualifications:

• US Government TS/SCI Clearance or Top Secret with SCI eligibility
• 4 years relevant experience in Cisco Data Center compute and networking
• Cisco Certified Network Administrator (CCNA), Cisco Certified Networking Professional (CCNP)/Data Center or equivalent skills with a focus on ACI

Preferred Qualifications

While not required, the following qualifications would be highly desirable:

• Experience delivering Cisco standard methodologies within our customer's infrastructure
• Ability to lead or guide teams made up of Cisco, Customer, and Partner members in the analysis and resolution of sophisticated network problems
• Strong analytical and problem-solving skills with ability to solve technical problems
• Experience with Quality of Service (QoS) development and implementation
• Ability to multi-task and self-start in a fast-paced team environment and work independently

Skills and Competencies

To succeed in this role, you'll need to possess the following skills and competencies:

• Strong technical expertise in Cisco Data Center compute and networking
• Excellent communication, consulting, and customer relationship skills
• Ability to lead or guide teams and collaborate with cross-functional teams
• Strong analytical and problem-solving skills
• Experience with Quality of Service (QoS) development and implementation
• Ability to work independently and as part of a team

Career Growth Opportunities and Learning Benefits

At arenaflex, we're committed to helping our employees grow and develop their careers. As a Technical Leader, you'll have access to:

• Ongoing training and development opportunities to enhance your technical skills and knowledge
• Mentorship and coaching from experienced Technical Leaders and Engineers
• Opportunities to work on high-profile projects and contribute to the development of new technologies and solutions
• A dynamic and collaborative work environment that encourages creativity, innovation, and customer satisfaction

Work Environment and Company Culture

arenaflex is a company that values diversity, inclusion, and community. Our team is made up of passionate individuals from diverse backgrounds and perspectives, and we're committed to creating a work environment that's inclusive, supportive, and empowering. As a Technical Leader, you'll be part of a team that's dedicated to making a positive impact on our customers' network architecture and driving innovation and customer satisfaction.

Compensation, Perks, and Benefits

arenaflex offers a competitive compensation package, including:

• Salary: $120,000 - $150,000 per year
• Bonus: up to 20% of annual salary
• Benefits: comprehensive health, dental, and vision insurance, 401(k) matching, and paid time off
• Perks: flexible work arrangements, professional development opportunities, and a dynamic and collaborative work environment

How to Apply

If you're a seasoned expert in Cisco Data Center compute and networking, with a passion for innovation and customer satisfaction, we want to hear from you! To apply for this role, please submit your resume and a cover letter outlining your experience, skills, and qualifications. We can't wait to hear from you! Apply Job! Apply for this job