Experienced Full Stack Data Entry Operator – Utility Account Management & Customer Service Support

At arenaflex, we're on a mission to revolutionize the way we interact with our customers and manage our utility accounts. As a key member of our Customer Service Division, you'll play a vital role in ensuring the smooth operation of our Public Works software and customer information system. If you're a detail-oriented, tech-savvy individual with a passion for data entry, we want to hear from you!

About arenaflex

arenaflex is a forward-thinking organization that's dedicated to providing innovative solutions for the modern world. With a strong presence in the United States, Gabon, and Georgia (USA), we're committed to delivering exceptional customer service and support. Our team is passionate about making a difference, and we're looking for like-minded individuals to join our ranks.

Job Summary

As a Full Stack Data Entry Operator, you'll be responsible for entering information with a high degree of speed and accuracy into our customer information system and other Public Works software. This is a full-time remote position, offering the flexibility to work from the comfort of your own home. If you're looking for a challenging and rewarding role that will utilize your skills and experience, we encourage you to apply.

Key Responsibilities

* Establishes and maintains utility accounts, ensuring accurate and up-to-date information

• Verifies account eligibility and accessibility, resolving any discrepancies or issues that may arise
• Prepares, distributes, and completes work orders, ensuring timely and efficient completion
• Prepares files for mass customer communications, including billing statements and other notices
• Assists with mailing billing statements and other notices generated in-house
• Scans or retains documents, maintaining accurate and organized records
• Performs monthly audits of incomplete account transfer requests, identifying areas for improvement
• Enters data into Key Performance Indicator tracking databases, providing valuable insights for our team
• Performs other related duties as assigned, contributing to the overall success of our Customer Service Division

Essential Qualifications

* High School Diploma or acceptable equivalency diploma (GED)

• Two (2) years of experience as a high-volume data entry operator or typist
• Strong computer skills, including proficiency in Microsoft Office and Public Works software
• Excellent typing and accuracy skills, with the ability to meet productivity and quality standards
• 10-key skills testing for consideration

Preferred Qualifications

* Associates degree in business administration, data entry, or related fields

• Two (2) years of experience as a high-volume data entry operator or typist
• Strong analytical and problem-solving skills, with the ability to think critically and independently
• Excellent communication and interpersonal skills, with the ability to work effectively with colleagues and customers

Skills and Competencies

* Strong attention to detail and organizational skills, with the ability to prioritize tasks and meet deadlines

• Excellent typing and accuracy skills, with the ability to meet productivity and quality standards
• Strong computer skills, including proficiency in Microsoft Office and Public Works software
• Excellent communication and interpersonal skills, with the ability to work effectively with colleagues and customers
• Ability to work independently and as part of a team, with a strong commitment to customer service and support

Career Growth Opportunities and Learning Benefits

At arenaflex, we're committed to helping our employees grow and develop their skills and careers. As a Full Stack Data Entry Operator, you'll have access to a range of training and development opportunities, including:

• Ongoing training and support to ensure you have the skills and knowledge you need to succeed
• Opportunities for career advancement and professional growth
• A collaborative and supportive work environment, with a strong focus on teamwork and customer service
• A comprehensive benefits package, including health insurance, retirement savings, and paid time off

Work Environment and Company Culture

arenaflex is a remote-friendly organization, offering the flexibility to work from the comfort of your own home. Our team is passionate about making a difference, and we're committed to creating a positive and inclusive work environment that supports the well-being and success of our employees. As a Full Stack Data Entry Operator, you'll be part of a dynamic and supportive team that's dedicated to delivering exceptional customer service and support.

Compensation, Perks, and Benefits

arenaflex offers a competitive compensation package, including:

• A salary range of $40,000 - $60,000 per year, depending on experience and qualifications
• A comprehensive benefits package, including health insurance, retirement savings, and paid time off
• Opportunities for career advancement and professional growth
• A collaborative and supportive work environment, with a strong focus on teamwork and customer service

How to Apply

If you're a motivated and detail-oriented individual with a passion for data entry, we encourage you to apply for this exciting opportunity. Please submit your resume and a cover letter outlining your qualifications and experience. We can't wait to hear from you! Apply Now! Apply for this job