Experienced Medical Data Entry Specialist – Remote Opportunity with arenaflex

Job Summary:

Join arenaflex, a national leader in providing onsite dental, vision, hearing, and podiatry care to over 3500 long-term care and skilled nursing facilities across 25 states, as an Experienced Medical Data Entry Specialist. In this full-time, remote position, you will play a vital role in updating databases within assigned markets, ensuring accurate and timely entry of customer and account information. If you possess excellent customer service skills, proficiency in Microsoft Office, and experience with CRM systems, we encourage you to apply for this exciting opportunity.

About arenaflex:

arenaflex is a dynamic and innovative company that prioritizes providing exceptional care to its patients. Our clinicians visit skilled nursing communities daily, bringing life-affirming care to an underserved population. With a customer satisfaction rating of over 98%, we have achieved rapid company growth, with revenue increases of 25%-30% annually over the last 4 years. Our company values include caring fully for our customers and fellow employees, striving for excellence and continuous improvement, and excelling through the power of teamwork and collaboration.

The Position:

As an Experienced Medical Data Entry Specialist, you will be responsible for:

• Reconciling census, driving maintenance, and entering new lead information of existing facilities
• Entering new admissions into the CRM system and setting them up as an account
• Sending and receiving mail and packages, updating returned mail
• Updating the parent/home account with death and discharges
• Sending and receiving faxes and emails
• Performing other duties as assigned

Requirements:

* Education & Training Requirement: + High school diploma or equivalent is required + Proficiency in Microsoft Office (Word, Excel, Outlook) + 1-3 years of customer service experience with a service company preferred + Salesforce.com or CRM experience preferred

• Other Qualifications:

+ Customer service – responds promptly to customer needs, responds to requests for service and assistance, and meets commitments + Reconciliation Skills – ability to reconcile from different sources to get an accurate picture + Organizational Skills – the individual prioritizes and plans work activities and uses time efficiently + Quality control/Attention to detail – the individual demonstrates accuracy and thoroughness; monitors own work to ensure quality and applies feedback to improve performance + Adaptability – the individual adapts to changes in the work environment, manages competing demands, and can deal with frequent change, delays, or unexpected events + Dependability – the individual is consistently at work and on time, follows instructions, responds to management direction, and solicits feedback to improve performance + Able to work in a team environment

Physical Effort & Working Conditions:

Work is performed remotely (home office) or in a normal office setting in our Overland Park, KS headquarters with minimal exposure to health or safety hazards. Substantial time is spent working on a computer. This is a full-time position working standard business hours Monday – Friday, although project support may require temporary adjustments to those hours only as needed.

Benefits:

We offer a comprehensive benefit package for you and your family, including:

• PTO and Paid Holidays for FT Employees
• 401k Retirement Plan with Company Match
• Insurance programs including medical, dental, vision, company match for your HSA, FSA, company-paid EAP, and life and disability insurance, and more

Why Join arenaflex?

* Opportunity to work with a dynamic and innovative company that prioritizes providing exceptional care to its patients

• Comprehensive benefit package for you and your family
• Remote work option with flexibility to work from home
• Collaborative and supportive team environment
• Opportunities for career growth and professional development

How to Apply:

If you are a motivated and detail-oriented individual with excellent customer service skills, we encourage you to apply for this exciting opportunity. Please submit your application through our website, and we will review your qualifications and experience. Apply for this job