Experienced Part-Time Pharmacy Technician and Customer Service Representative – Remote Opportunity at arenaflex
Job Summary:
Are you a detail-oriented and customer-focused pharmacy professional looking for a part-time opportunity with a dynamic company? Do you have experience in pharmacy operations and customer service? If so, we invite you to join arenaflex as a part-time Pharmacy Technician and Customer Service Representative. In this role, you will provide exceptional customer service, handle client inquiries, and support the pharmacy team in a fast-paced environment.
About arenaflex:
arenaflex is a leading healthcare organization dedicated to delivering innovative solutions and exceptional patient care. Our team of passionate professionals is committed to making a positive impact in the lives of our patients and customers. As a part-time Pharmacy Technician and Customer Service Representative, you will be an integral part of our team, working closely with our pharmacy staff to ensure seamless operations and outstanding customer service.
Responsibilities:
As a part-time Pharmacy Technician and Customer Service Representative, your primary responsibilities will include:
Customer Service:
+ Answer phones and respond to orders, re-orders, and general customer inquiries in a timely and professional manner. + Handle and resolve client complaints and inquiries in a courteous and efficient way. + Provide exceptional customer service, ensuring that every interaction is positive and memorable.
Pharmacy Operations:
+ Perform duties assigned by the Data Entry Manager, including data entry, order processing, and other administrative tasks. + Triage incoming faxes by facility/department and in accordance with cutoff times. + Clarify orders as needed to ensure accuracy and completeness.
Communication:
+ Develop and maintain effective relationships with customers, colleagues, and other stakeholders. + Communicate clearly and concisely, both verbally and in writing.
Requirements:
To be successful in this role, you will need:
Licensure and Certification:
+ Active NJ Board of Pharmacy, Pharmacy Technician License. + High school diploma or equivalent required; associate's or bachelor's degree in a related field preferred.
Experience:
+ Previous experience in pharmacy, preferably in a long-term care (LTC) setting. + Moderate to advanced computer skills required, including proficiency in Microsoft Office and other software applications. + Strong attention to detail and organizational skills essential for success in this role.
Skills and Competencies:
+ Excellent communication and interpersonal skills, with the ability to work effectively with diverse groups. + Strong problem-solving and analytical skills, with the ability to think critically and make sound decisions. + Ability to work in a fast-paced environment, prioritizing tasks and managing multiple responsibilities. + Frameworks/ECM knowledge a plus, but not required.
Benefits and Perks:
As a part-time Pharmacy Technician and Customer Service Representative at arenaflex, you will enjoy:
Competitive Salary and Benefits Package:
arenaflex offers a competitive salary and comprehensive benefits package, including medical, dental, and vision coverage, as well as a 401(k) retirement plan.
Flexible Scheduling:
Enjoy a flexible schedule that allows you to balance work and personal responsibilities.
Opportunities for Growth and Development:
arenaflex is committed to the growth and development of our employees, offering training and professional development opportunities to help you advance your career.
Collaborative Work Environment:
Join a dynamic team of professionals who share your passion for delivering exceptional patient care and customer service.
EEO Statement:
arenaflex is an equal opportunity employer, committed to employing a diverse workforce. We recruit and retain talented individuals without regard to gender, race, age, marital status, disability, veteran status, sexual orientation, and gender identity or any other status protected by federal, state, or local law.
How to Apply:
If you are a motivated and customer-focused pharmacy professional looking for a part-time opportunity with a dynamic company, we invite you to apply for this exciting role at arenaflex. Please submit your application, including your resume and cover letter, through our online portal. Apply Now We look forward to hearing from you and exploring the possibilities of joining our team at arenaflex! Apply for this job