Senior Software Engineer - Customer Data Platform at arenaflex

Join the revolution in financial services at arenaflex, where we're harnessing bleeding-edge technology to empower financial institutions to work smarter and serve better. As a Senior Software Engineer on our Customer Data Platform team, you'll play a pivotal role in shaping the future of financial services by designing, developing, and deploying innovative solutions that drive business growth and customer satisfaction.

About arenaflex

arenaflex is a pioneering fintech company that's rewriting the history books on financial services strategy. Since 2018, we've been harnessing the power of AI, NLP, and other cutting-edge technologies to empower financial institutions to work smarter and serve better. Our products are powering millions of interactions every month for over a hundred unique financial institutions, and we're growing rapidly. We're committed to staying two steps ahead of the curve, innovating ourselves and embracing innovation from the collective industry, to bring the best solutions into production, now.

Our Mission

Our mission is to revolutionize the way financial institutions operate and serve their customers. We believe that verticalized AI will win, and the Financial Services sector is our sole focus. We're building AI assistants for end-user customers and internal-user employees, all within a common ecosystem that shares our most coveted moats – knowledge, aka what an assistant knows, and integration, what an assistant can do.

Who We're Looking For

We're seeking an experienced Senior Software Engineer with a passion for delivering high-quality, user-centric solutions. If you're a technical leader with a strong background in full-stack development, a focus on backend systems, and proficiency in Typescript, we'd love to hear from you. You should have:

• 4+ years of experience in full-stack development with a focus on backend systems
• Proficiency in Typescript
• 2+ years of experience leading projects and mentoring engineers
• Familiarity with SOAP/XML and/or core banking systems of record (a plus)
• Architectural expertise in designing scalable, robust systems and anticipating implementation challenges
• Database proficiency in relational databases like PostgreSQL or MySQL
• A "get things done" attitude and a passion for delivering high-quality solutions
• Excellent communication skills and a team player who positively influences others
• A commitment to writing code that is easy-to-understand, ready-for-change, and safe-from-bugs
• Hands-on experience building high-performing, scalable architectures (not just theoretical knowledge)
• A continuous learner with a desire to stay ahead of technology trends and enhance both technical and leadership skills

What You'll Do

As a Senior Software Engineer on our Customer Data Platform team, you'll:

• Pioneer integrations in new core banking systems of record
• Support and expand existing integrations with new features and optimizations
• Add monitoring, alerting, and anomaly detection to better respond to operational incidents
• Design and optimize our API wrapper that routes traffic and orchestrates reads and writes to core banking systems of record, while maintaining a strong API boundary (abstraction layer)
• Implement automations and optimizations to reduce repetitive manual effort, including boilerplate generation and configuration intake
• Contribute to our low-latency and ever-up-to-date configuration database that defines client-specific setup, shared by our entire platform
• Write code that is easy-to-understand, ready-for-change, and safe-from-bugs
• Guide engineers, fostering a culture of excellence and continuous learning
• Drive Engineering Best Practices: Establish and promote software development standards, including code reviews and testing methodologies
• Collaborate with other engineering teams, product managers, designers, and UX researchers
• Make contributions towards our efforts to establish a PCI compliant sub-architecture for processing highly sensitive PII data

Tech Stack & Tools

We're a hybrid workforce, with employees located across the United States & Canada, and our home base located in Boston, MA. We're a small and mighty team that prides ourselves in a tasteful balance between voracity and disciplined craftsmanship. Our tech stack includes:

• React.js
• Node.js
• TypeScript
• Python
• GraphQL
• REST
• Websockets
• PostgreSQL
• BigQuery
• Elastic Search
• Docker
• Kubernetes
• Shared component library
• Proprietary NLP/ML shared utility services & models
• Proprietary RAG ingestion pipeline and search algorithm
• Event-driven Pub/Sub
• Google Cloud
• GitLab / CI
• Frontier LLM providers - OpenAI and Google
• BYO IDE - paid by us
• Google Workspace / Gmail
• Twilio for voice-telephony & SMS
• JIRA / Confluence
• Slack

Work Environment & Culture

We value those who embrace ambiguity - who leverage their curiosity and passion to push the boundaries of their knowledge in order to build exceptional products. Our tech stack is a combination of TypeScript (node.js and React) and Python, hosted in a scalable and distributed multi-cluster Kubernetes environment. We don't expect everyone to have prior experience in all of our tools, but we expect fundamental competency and intellectual curiosity.

Career Growth Opportunities & Learning Benefits

We offer a dynamic and supportive work environment that fosters career growth and learning. You'll have opportunities to:

• Work on cutting-edge projects that drive business growth and customer satisfaction
• Collaborate with a talented team of engineers, product managers, designers, and UX researchers
• Develop your technical and leadership skills through training and mentorship programs
• Stay ahead of technology trends through continuous learning and professional development
• Contribute to our innovation pipeline and shape the future of financial services

Compensation, Perks, & Benefits

We offer a competitive compensation package, including:

• Salary
• Bonus
• Stock options
• Health insurance
• Retirement plan
• Paid time off
• Flexible work arrangements
• Professional development opportunities
• Access to cutting-edge technology and tools
• A dynamic and supportive work environment

How to Apply

If you're a motivated and experienced Senior Software Engineer with a passion for delivering high-quality solutions, we'd love to hear from you. Please submit your resume and a cover letter explaining why you're the perfect fit for our team. Apply for this job