Experienced HR Shared Services Representative – Workday HCM and Talent Management

At arenaflex, we're revolutionizing the way people consume entertainment and connect with each other. As a global leader in streaming leisure, we're committed to providing our members with an unparalleled experience. With over 236 million paid memberships in 234 countries, we're constantly innovating and pushing the boundaries of what's possible. As an HR Shared Services Representative at arenaflex, you'll be part of a dynamic team that's dedicated to delivering exceptional customer service and support to our employees. You'll be the primary point of contact for all HR inquiries, from initial requests to fulfillment, and will work closely with our local and global skills groups to resolve employee issues in a timely and efficient manner.

About the Role

We're seeking an experienced HR Shared Services Representative to join our team. As a key member of our HR Shared Services team, you'll be responsible for ensuring the accuracy of employee data, managing employee structures and processes, and providing top-notch customer support to our employees. You'll have the opportunity to research new tools and strategies to simplify, optimize, and automate work across our Talent organization.

Key Responsibilities

* Ensure the accuracy of employee data through the control of employee structures and processes

• Assist with applications that impact all personnel, ensuring they run smoothly, so employees can focus on doing their best work
• Research new tools and strategies to simplify, optimize, and automate work across our Talent organization
• Help create, write, and maintain our HR knowledge base for our employees
• Assist with analyzing, implementing, and operationalizing new employee services (from pre-employment to offboarding)
• Perform system and testing audits to ensure data accuracy, integrity, and functionality; analyze and record results and discrepancies

Required Qualifications

* Demonstrated experience with the Workday HCM tool

• Demonstrated experience in Mass Uploads (EIB)
• Demonstrated project management, communication, and customer support skills
• Strong analytical skills, including intermediate to advanced skills in Excel
• Strong interest in technology and the ability to provide results in a fast-paced, high-growth environment
• Ability to problem-solve using rigorous logic and strategies to resolve complex problems
• A degree in HR, Business, IT, or a related field is preferred but not required
• Experience in Workday Data Analyst, HR, or as a HR Generalist is a plus
• Experience with Zendesk ticketing system is a plus

Essential Skills and Competencies

* Excellent communication and interpersonal skills

• Strong analytical and problem-solving skills
• Ability to work in a fast-paced, high-growth environment
• Strong attention to detail and ability to maintain accuracy
• Ability to work independently and as part of a team
• Strong customer service skills and ability to provide top-notch support to employees
• Ability to adapt to changing priorities and deadlines

Career Growth Opportunities and Learning Benefits

At arenaflex, we're committed to helping our employees grow and develop their careers. As an HR Shared Services Representative, you'll have the opportunity to:

• Develop your skills and expertise in Workday HCM and Talent Management
• Work with a dynamic team of professionals who are passionate about delivering exceptional customer service
• Participate in ongoing training and development programs to enhance your skills and knowledge
• Collaborate with local and global skills groups to resolve employee issues and improve processes
• Contribute to the development of new tools and strategies to simplify, optimize, and automate work across our Talent organization

Work Environment and Company Culture

At arenaflex, we're committed to creating a work environment that's inclusive, diverse, and supportive. Our company culture is built on the principles of innovation, collaboration, and customer obsession. We're passionate about delivering exceptional customer service and support to our employees, and we're committed to creating a workplace that's fun, engaging, and rewarding.

Compensation, Perks, and Benefits

We offer a competitive compensation package, including:

• Salary: $60,000 - $80,000 per year
• Benefits: Medical, dental, and vision insurance, 401(k) matching, and paid time off
• Perks: Flexible work arrangements, on-site fitness classes, and access to our employee assistance program
• Professional development opportunities: Training, mentorship, and career growth opportunities

How to Apply

If you're passionate about delivering exceptional customer service and support, and you're looking for a challenging and rewarding role, we encourage you to apply. Please submit your resume and cover letter to [insert contact information]. We can't wait to hear from you!

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