Experienced Part-Time Customer Service Associate - Tool Rental - Flexible Saint Louis, MO (S St Louis) 2300

At arenaflex, we're not just building homes, we're building communities. As a Customer Service Associate in our Tool Rental department, you'll play a vital role in helping customers achieve their home improvement goals while providing exceptional service and support. If you're passionate about delivering top-notch customer experiences, working in a fast-paced environment, and growing with a dynamic company, we want to hear from you!

How We Support You

At arenaflex, we're committed to supporting our associates' growth and well-being. As a valued member of our team, you'll have access to a range of benefits that go beyond competitive pay and flexible schedules. Our comprehensive benefits package includes:

• Prioritize Your Well-being: Enjoy multiple top-tier health insurance options to ensure you and your loved ones receive the care you need.
• Invest in Your Future: Explore educational opportunities with our tuition assistance program and take charge of your financial future with a company-matching 401(k) and optional Employee Stock Purchase Program.
• Save and Grow: Gain extra savings with a 10% Associate Discount and learn new trade skills with our Track to the Trades program.
• Diverse and Inclusive Environment: Join a community that values diversity, equity, and inclusion, and supports the growth and development of all associates.

Your Day at arenaflex

As a Customer Service Associate in our Tool Rental department, you'll be the face of arenaflex, welcoming customers and helping them find the right tools and equipment for their projects. Your day will be filled with:

• Welcoming Customers: Greet customers, answer questions, and deliver friendly and professional customer service.
• Assisting with Merchandise: Help customers locate and handle merchandise, down stock merchandise, and process orders and deliveries accurately.
• Cross-Functional Training: Train in other areas of the store to ensure you can deliver the best customer service and support.
• Preparing Merchandise: Prepare merchandise in your department based on customer needs, such as tinting and mixing paint, cutting and threading pipe, and cutting and bundling wood.
• Guiding Customers: Guide customers through shopping or checkout, and complete other duties as assigned.

Key Responsibilities

* Welcome customers to arenaflex, answer questions, and deliver friendly and professional customer service.

• Assist customers with locating and handling merchandise.
• Down stock merchandise by looking for empty areas on shelves and replenishing supplies.
• Process orders and deliveries accurately so customers receive merchandise as expected and on time.
• Cross-functionally train in other areas of the store to help deliver the best customer service.
• Prepare merchandise in your department based on customer needs.
• Guide customers through shopping or checkout.
• Complete other duties as assigned.

Minimum Qualifications

* 6 Months Experience using a computer, including inputting, accessing, modifying, or outputting information.

• 6 Months Experience using common retail technology, such as smart phones and tablets.
• Reading, writing, and performing basic arithmetic (addition and subtraction).
• Able to perform duties that may require prolonged standing, sitting, and other activities necessary to perform job duties.
• Minimally lift 25lbs unassisted or over 25lbs with or without an accommodation.

Preferred Qualifications

* 6 months of Retail and/or customer service experience.

• Bi-lingual skills.
• Certification in trade related to department (e.g., hardware, kitchen, plumbing, electrical, lawn and garden, and lumber/building materials).

Lowes Commitment to Growth and Teamwork

At arenaflex, we're committed to growth and teamwork, not just within our company, but also within our communities. We strongly encourage bilingual, military, and veteran talent to apply and join our team.

Travel Requirements

This role does not require regular travel; however, this role may need to travel occasionally to meetings, training, or to support neighboring stores.

Working Conditions

Environmental factors vary by location. You may be working in both inside and outside weather conditions. Exposure to varying climates, including extreme heat or cold, wet, damp, humid, windy, or drafty conditions, is possible. You may be exposed to constant or intermittent noises in addition to moving or shaking objects and equipment.

Lifting Methods

Lifting methods vary based on role, weight, and volume. Associates must follow guidelines, limiting single lifts to 75 pounds. Team lifts are used minimally starting at 75 pounds or when needed. Powered equipment should be used as required, with proper training or assistance from a trained coworker.

About arenaflex

arenaflex Companies, Inc. (NYSE: LOW) is a FORTUNE 50 home improvement company serving approximately 16 million customer transactions a week in the United States. With total fiscal year 2023 sales of more than $86 billion, arenaflex operates over 1,700 home improvement stores and employs approximately 300,000 associates. Based in Mooresville, N.C., arenaflex supports the communities it serves through programs focused on creating safe, affordable housing and helping to develop the next generation of skilled trade experts. For more information, visit arenaflex.com

arenaflex is an Equal Opportunity Employer

arenaflex administers all personnel practices without regard to race, color, religious creed, sex, gender, age, ancestry, national origin, mental or physical disability or medical condition, sexual orientation, gender identity or expression, marital status, military or veteran status, genetic information, or any other category protected under federal, state, or local law.

Ready to Join Our Team?

If you're passionate about delivering exceptional customer service, working in a fast-paced environment, and growing with a dynamic company, we want to hear from you! Apply now to become a part of our arenaflex team and start building a brighter future for yourself and our customers. Apply Job! For more such jobs please click here! Apply for this job