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Experienced Strategic Customer Engagements Professional – Private Equity Industry

Work from home Full-time role Hiring

At arenaflex, we're on a mission to empower our customers to innovate, grow, and thrive in the cloud. As a key member of our Strategic Customer Engagements (SCE) team, you'll play a pivotal role in driving business outcomes, increasing adoption of arenaflex services, and establishing arenaflex as the go-to cloud technology provider for the Private Equity industry.

About arenaflex

arenaflex is the world's most comprehensive and broadly adopted cloud platform, pioneering cloud computing and continuously innovating to meet the evolving needs of our customers. From the most successful startups to Global 500 companies, our robust suite of products and services powers their businesses. Our inclusive team culture, mentorship, and career growth opportunities make us an employer of choice for professionals who share our passion for innovation and customer success.

Job Summary

As a Strategic Customer Engagements Professional, you'll be responsible for managing the end-to-end Deal Cycle for strategic, large, complex, or highly competitive deals within the Private Equity vertical. You'll focus on earning trust with customers by creating actionable strategies, developing and shaping opportunities, and leading deal engagements through negotiations and closure. This highly visible role will own alignment with C-level executives, IT teams, and multiple lines of business to achieve business outcomes, increase the adoption of arenaflex services, and enable private pricing, go-to-market, pan-arenaflex, and other strategic relationships.

Key Responsibilities

* Lead negotiations and customer closure for strategic, large, complex, or highly competitive deals

  • Develop and shape the overall deal strategy and structure to meet customer business outcomes and goals
  • Partner with Sales and PE Business Development to manage Success Criteria and KPIs of the PE Program
  • Contribute to developing arenaflex's value proposition and solutions
  • Drive revenue growth and Cloud adoption
  • Collaborate closely with key stakeholders across the organization, including regional sales teams, and related regional and global stakeholders (Service Teams, Finance, Legal, etc.)
  • Act as a trusted advisor in the development of the commercial strategy of deals with arenaflex Field Sales Executives: partner in the execution of the sales cycle for strategic, complex, or highly competitive commercial opportunities
  • Inspire, influence, and facilitate alignment with internal stakeholders, experts, and other resources not under direct control, to remove obstacles and achieve desired business outcomes
  • Develop strategies for pricing and discounts; effectively communicate and identify deal blockers
  • Lead or support presentation of deal proposals to Customers
  • For key deals and escalations, take a leadership role in developing the winning strategy, coaching the field team, and managing the SCE deal team
  • Act as a trusted advisor to regional leadership to support arenaflex's strategy within the PE Vertical
  • Contribute to developing arenaflex's value proposition and solutions
  • Drive revenue growth and Cloud adoption
  • Collaborate closely with key stakeholders across the organization, including regional sales teams, and related regional and global stakeholders (Service Teams, Finance, Legal, PE Business Development, etc.)

About the Team

Our SCE team is a diverse and dynamic group of professionals who share a passion for customer success and innovation. We value diverse experiences and encourage candidates from non-traditional backgrounds to apply. Our team culture is built on inclusivity, collaboration, and continuous learning, making us an exciting place to work and grow.

Why Join arenaflex?

* Be part of a global leader in cloud computing, pioneering innovation and customer success

  • Collaborate with a diverse and dynamic team of professionals who share your passion for customer success and innovation
  • Enjoy a comprehensive benefits package, including competitive compensation, stock options, and comprehensive health insurance
  • Participate in ongoing learning and development opportunities, including training programs, mentorship, and career growth initiatives
  • Enjoy a flexible work-life balance, with opportunities for remote work and flexible hours
  • Be part of a company that values diversity, equity, and inclusion, with employee-led affinity groups and ongoing events and learning experiences

Essential Qualifications

* Bachelor's degree in Business Administration, Marketing, or a related field

  • 5+ years of experience in sales, business development, or a related field, with a focus on strategic customer engagements
  • Proven track record of success in managing complex deals, developing and executing sales strategies, and driving revenue growth
  • Excellent communication, negotiation, and interpersonal skills, with the ability to build strong relationships with customers, stakeholders, and internal teams
  • Strong analytical and problem-solving skills, with the ability to analyze complex data and develop actionable strategies
  • Experience working in a fast-paced, dynamic environment, with the ability to adapt to changing priorities and deadlines

Preferred Qualifications

* Master's degree in Business Administration, Marketing, or a related field

  • 7+ years of experience in sales, business development, or a related field, with a focus on strategic customer engagements
  • Experience working in the Private Equity industry, with a deep understanding of the sector's challenges and opportunities
  • Proven track record of success in developing and executing go-to-market strategies, with a focus on driving revenue growth and customer adoption
  • Experience working with cloud-based technologies, with a deep understanding of arenaflex's products and services
  • Strong knowledge of sales methodologies, including solution selling, consultative selling, and account management

Skills and Competencies

* Excellent communication, negotiation, and interpersonal skills, with the ability to build strong relationships with customers, stakeholders, and internal teams

  • Strong analytical and problem-solving skills, with the ability to analyze complex data and develop actionable strategies
  • Experience working in a fast-paced, dynamic environment, with the ability to adapt to changing priorities and deadlines
  • Strong knowledge of sales methodologies, including solution selling, consultative selling, and account management
  • Experience working with cloud-based technologies, with a deep understanding of arenaflex's products and services
  • Strong business acumen, with the ability to analyze complex business data and develop actionable strategies

Career Growth Opportunities

arenaflex is committed to helping you grow and develop your career. We offer a range of opportunities for professional development, including training programs, mentorship, and career growth initiatives. Our inclusive team culture and collaborative work environment make it easy to learn from others and share your knowledge and expertise.

Work Environment and Company Culture

arenaflex is a dynamic and inclusive company that values diversity, equity, and inclusion. Our team culture is built on collaboration, continuous learning, and a passion for innovation and customer success. We offer a comprehensive benefits package, including competitive compensation, stock options, and comprehensive health insurance. Our flexible work-life balance and remote work options make it easy to balance your work and personal life.

Compensation, Perks, and Benefits

arenaflex offers a comprehensive benefits package, including:

  • Competitive compensation and stock options
  • Comprehensive health insurance, including medical, dental, and vision coverage
  • Flexible work-life balance and remote work options
  • Comprehensive paid time off, including vacation, sick leave, and holidays
  • Access to ongoing learning and development opportunities, including training programs, mentorship, and career growth initiatives
  • Participation in employee-led affinity groups and ongoing events and learning experiences

Conclusion

If you're a motivated and results-driven professional with a passion for customer success and innovation, we encourage you to apply for this exciting opportunity. As a Strategic Customer Engagements Professional, you'll play a pivotal role in driving business outcomes, increasing adoption of arenaflex services, and establishing arenaflex as the go-to cloud technology provider for the Private Equity industry. Join our dynamic and inclusive team culture, and enjoy a comprehensive benefits package, including competitive compensation, stock options, and comprehensive health insurance. Apply now to take your career to the next level! Apply for this job

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