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Experienced Teller and Customer Service Representative – Woodsville Branch

Work from home Full-time role Hiring

At arenaflex, we're dedicated to fostering a culture of exceptional customer service and community involvement. As a leading financial institution in New Hampshire, we're committed to helping our customers achieve their financial goals while providing a supportive and inclusive work environment for our team members. We're now seeking a highly motivated and customer-focused Teller and Customer Service Representative to join our Woodsville branch team.

About arenaflex

arenaflex is a community bank that has been serving the financial needs of businesses and consumers in New Hampshire for years. Our commitment to providing personalized service, innovative products, and a strong sense of community has earned us a reputation as a trusted and reliable partner for our customers. As a team member at arenaflex, you'll have the opportunity to make a real difference in the lives of our customers while growing your skills and career in a dynamic and supportive environment.

Job Summary

We're seeking a highly skilled and customer-focused Teller and Customer Service Representative to join our Woodsville branch team. As a Teller and Customer Service Representative, you'll be responsible for providing exceptional customer service, processing customer transactions, and promoting arenaflex's products and services. This is an excellent entry-level opportunity to start your career in banking and/or customer service, and we're looking for a motivated and enthusiastic individual to join our team.

Key Responsibilities

As a Teller and Customer Service Representative, you'll be responsible for:

  • Processing customer transactions, including deposits, withdrawals, and transfers
  • Providing exceptional customer service and answering general questions
  • Cross-selling arenaflex's products and services to customers
  • Providing account services to customers, including account openings and maintenance
  • Balancing cash drawers and ATMs
  • Scanning teller transactions in preparation for electronic submission
  • Maintaining a high level of customer satisfaction and ensuring a positive customer experience

Requirements

To be successful in this role, you'll need:

  • Excellent customer service skills, with a focus on providing a positive and personalized experience for our customers
  • Strong communication skills, with the ability to effectively communicate with customers and colleagues
  • Ability to use and learn computer-based systems, including arenaflex's proprietary software
  • Attention to detail, with a focus on accuracy and precision in all aspects of your work
  • High school diploma or equivalent required; associate's or bachelor's degree preferred

Benefits

As a team member at arenaflex, you'll enjoy a range of benefits, including:

  • Health, dental, and vision insurance
  • Life and long-term disability insurance
  • Paid time off, including vacation and sick leave
  • 11 paid holidays per year
  • 401(k) retirement plan with company contribution
  • Student loan and tuition assistance
  • Cash incentives for meeting sales and service targets
  • Weekend shift differential

Career Growth Opportunities

At arenaflex, we're committed to helping our team members grow and develop their careers. As a Teller and Customer Service Representative, you'll have the opportunity to:

  • Develop your skills and knowledge in areas such as customer service, sales, and financial products
  • Take on additional responsibilities and leadership roles as you grow and develop in your career
  • Participate in training and development programs to enhance your skills and knowledge
  • Collaborate with colleagues to achieve team and individual goals

Work Environment and Company Culture

arenaflex is a dynamic and supportive work environment that values diversity, inclusion, and community involvement. As a team member, you'll have the opportunity to:

  • Work in a fast-paced and customer-focused environment
  • Collaborate with colleagues to achieve team and individual goals
  • Participate in community events and volunteer opportunities
  • Enjoy a range of benefits and perks, including flexible scheduling and cash incentives

Compensation and Perks

As a Teller and Customer Service Representative, you'll enjoy a competitive salary and a range of benefits and perks, including:

  • Starting salary of $16.85 per hour
  • Opportunities for cash incentives and bonuses
  • Flexible scheduling and work-life balance
  • Access to arenaflex's proprietary software and technology
  • Opportunities for professional development and career growth

How to Apply

If you're a motivated and customer-focused individual who is passionate about providing exceptional service, we encourage you to apply for this exciting opportunity. Please submit your application, including your resume and a cover letter, to [insert contact information]. We look forward to hearing from you!

Equal Employment Opportunity

arenaflex is an equal employment opportunity employer and welcomes applications from diverse candidates. We are committed to providing a workplace that is inclusive and respectful of all individuals, regardless of their background, culture, or identity. Apply for this job

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