Experienced Customer Experience Banker (Part-time 30-35/hrs) - arenaflex 10-Mile Branch

At arenaflex, we're dedicated to providing exceptional customer experiences that go beyond just banking. Our branch banking roles offer a welcoming and inclusive team environment where you're empowered every day to help our customers achieve their financial goals. As a Customer Experience Banker at arenaflex, you'll be a Financial Concierge for our walk-in customers, responsible for retaining and growing consumer and business customer relationships by proactively identifying financial goals and needs, recommending appropriate deposit, and other banking products and services.

About arenaflex

arenaflex is a forward-thinking financial institution that's committed to making a positive impact in our communities. We believe in the power of collaboration and innovation, and we're always looking for talented individuals who share our values and passion for delivering exceptional customer experiences. Our team is dedicated to creating a culture that's inclusive, supportive, and empowering, where everyone has the opportunity to grow and succeed.

Key Responsibilities

As a Customer Experience Banker at arenaflex, your key responsibilities will include:

• Providing excellent customer service and effectively resolving customer issues
• Being proficient in understanding and educating customers on consumer deposit products
• Proactively identifying opportunities to grow customer relationships through a disciplined sales process, new customer follow-up program, outbound calling, and sourcing referrals from customers and partners
• Educating and referring customers to other areas of the bank to deepen relationships and build a strong partnership
• Adhering to all operational, security, risk, and regulatory policies and procedures
• Demonstrating acumen in sales, customer service, relationship management, banking, communication, and presentation

Basic Qualifications

* High School Diploma or GED

• Minimum of 1 year customer service or military service in an administration, contracting, civil affairs, or similar role
• Bachelor's Degree preferred

Preferred Qualifications

* 1 year or more in customer service in banking, financial services, or goal-driven retail sales

• Cash handling skills
• Comfort with technology such as mobile services and online banking services

Work Environment and Culture

arenaflex is committed to creating a work environment that's inclusive, supportive, and empowering. Our team is dedicated to making a positive impact in our communities, and we're always looking for talented individuals who share our values and passion for delivering exceptional customer experiences. As a Customer Experience Banker at arenaflex, you'll have the opportunity to work in a dynamic and collaborative environment that's focused on innovation, growth, and customer satisfaction.

Flexible Work Arrangements

arenaflex is committed to providing flexible work arrangements that support work-life balance and employee well-being. Our flexible work arrangements include:

• Part-time schedule (30-35 hours per week)
• Opportunity to work from home or in our offices
• Flexible start and end times to accommodate individual needs

Compensation and Benefits

arenaflex offers a competitive compensation package that includes:

• Competitive hourly rate
• Opportunities for career growth and advancement
• Comprehensive benefits package, including medical, dental, and vision insurance
• 401(k) retirement plan with company match
• Paid time off and holidays

How to Apply

If you're a motivated and customer-focused individual who is passionate about delivering exceptional customer experiences, we encourage you to apply for this exciting opportunity. Please submit your application, including your resume and a cover letter, to [insert contact information]. We look forward to hearing from you!

Equal Employment Opportunity

arenaflex is an equal opportunity employer and is committed to providing equal employment opportunities for all regardless of race, color, religion, sex, national origin, age, disability, sexual orientation, veteran status, gender identity, and expression, genetic information, or any other basis protected by local, state, or federal law.

Tobacco-Free Hiring Practice

arenaflex is a tobacco-free hiring practice and does not accept solicitation from third-party recruiters for any position. Apply for this job