Experienced Customer Service Associate – Temporary Role at arenaflex

Job Summary:

Join arenaflex, a leading retail and healthcare organization, as an Experienced Customer Service Associate in a temporary role. As a key member of our team, you will be responsible for delivering exceptional customer experiences, providing efficient checkout services, and maintaining a clean and well-organized store environment. If you are passionate about delivering outstanding customer service, working in a fast-paced environment, and growing your skills and knowledge, we encourage you to apply for this exciting opportunity.

About arenaflex:

arenaflex is a dynamic and innovative organization that is committed to providing exceptional customer experiences and improving the health and well-being of our customers. With a strong presence in the retail and healthcare industries, we offer a wide range of products and services that cater to the diverse needs of our customers. Our team is dedicated to delivering outstanding customer service, and we are looking for talented individuals who share our passion for excellence.

Key Responsibilities:

As an Experienced Customer Service Associate at arenaflex, you will be responsible for:

Customer Experience:

+ Engage customers and patients by greeting them and offering assistance with products and services. + Resolve customer issues and answer questions to ensure a positive customer experience. + Model and share customer service best practices with all team members to deliver a distinctive and delightful customer experience.

Operations:

+ Provide customers with courteous, friendly, fast, and efficient service. + Recommend items for sale to customers and recommend trade-up and/or companion items. + Register customer purchases on assigned cash register, collect cash, and distribute change as requested. + Process voids, returns, rain checks, refunds, and exchanges as needed. + Keep counters and shelves clean and well-merchandised, take inventory, and maintain records. + Check in and price merchandise as required or as directed by store manager or communicated by the shift leader.

Asset Protection and Compliance:

+ Implement Company asset protection procedures to identify and minimize profit loss. + Ensure compliance with state and local laws regarding regulated products (e.g., alcoholic beverages and tobacco products).

Visual Merchandising:

+ Construct and maintain displays, including promotional, seasonal, super structures, and sale merchandise. + Complete resets and revisions as directed.

Photo Services:

+ Provide customer service in the photo area, including digital passport photo service, poster print, and creative machine. + Suggestively sell promotional photo products.

Web Pick-up and Maintenance:

+ Monitor orders in Picture Care Plus and fill orders (pick items). + Deliver orders to customers as they arrive at the store. + Assist with exterior and interior maintenance by ensuring a clean, neat, and orderly store condition and appearance.

Training and Development:

+ Attend training and complete PPLs requested by Manager or assigned by corporate.

Essential Qualifications:

* High school diploma or equivalent required.

• Previous customer service experience in a retail or healthcare environment.
• Excellent communication and interpersonal skills.
• Ability to work in a fast-paced environment and adapt to changing situations.
• Basic math skills and accuracy with handling cash and operating a cash register.
• Ability to lift up to 25 pounds and stand for long periods.

Preferred Qualifications:

* Previous experience in a retail or healthcare environment with a focus on customer service.

• Knowledge of store systems and store equipment.
• Basic computer skills and ability to learn new software applications.
• Ability to work a flexible schedule, including evenings, weekends, and holidays.

Skills and Competencies:

* Excellent customer service skills.

• Strong communication and interpersonal skills.
• Ability to work in a team environment and adapt to changing situations.
• Basic math skills and accuracy with handling cash and operating a cash register.
• Ability to lift up to 25 pounds and stand for long periods.
• Basic computer skills and ability to learn new software applications.

Career Growth Opportunities and Learning Benefits:

As an Experienced Customer Service Associate at arenaflex, you will have the opportunity to:

• Develop your customer service skills and knowledge in a dynamic and fast-paced environment.
• Learn new skills and software applications to enhance your career prospects.
• Work with a talented team of professionals who are passionate about delivering exceptional customer experiences.
• Participate in training and development programs to enhance your skills and knowledge.

Work Environment and Company Culture:

arenaflex is committed to providing a positive and inclusive work environment that values diversity, equity, and inclusion. Our team is dedicated to delivering outstanding customer service, and we are looking for talented individuals who share our passion for excellence. As an Experienced Customer Service Associate, you will have the opportunity to work in a fast-paced environment with a talented team of professionals who are passionate about delivering exceptional customer experiences.

Compensation, Perks, and Benefits:

arenaflex offers a competitive compensation package, including:

• Hourly rate: $16.5 - $18 per hour.
• Opportunities for career growth and advancement.
• Comprehensive training and development programs.
• A positive and inclusive work environment that values diversity, equity, and inclusion.

How to Apply:

If you are passionate about delivering outstanding customer service, working in a fast-paced environment, and growing your skills and knowledge, we encourage you to apply for this exciting opportunity. Please submit your application through our website or by contacting our HR department directly.

Equal Employment Opportunity:

arenaflex is an equal employment opportunity employer and welcomes applications from diverse candidates. We are committed to providing a positive and inclusive work environment that values diversity, equity, and inclusion. Apply for this job