Experienced Full Stack Strategic Customer Representative – Industrial Climate Control
Join arenaflex, the fastest growing rental business in North America, and embark on a rewarding career journey! At arenaflex, we strive to be the customer's first choice in the equipment rental industry. From pumps to scaffolding to general construction tools, we aim to be the only call needed to outfit a job site with the proper equipment. Not only do we offer a vast fleet that ranks among the best in the industry, we pair it all with a friendly and knowledgeable staff. Our employees are our greatest asset, and although we present a comprehensive equipment offering, our expertise and service are what truly distinguish us from the competition.
About arenaflex
arenaflex is a highly successful national company, constantly looking for talented individuals to support our growth. We pride ourselves on investing in our workforce and offer competitive benefits, as well as extensive on-the-job training for all eligible employees. Our entrepreneurial, empowering workplace allows you to develop a career track, leverage your current skills while developing new skills, and work with an incredible team of people.
Job Summary
We are seeking an Experienced Full Stack Strategic Customer Representative to join our Industrial Climate Control division. The position can sit out of either Houston or Beaumont and will have a territory that covers the Western Gulf Coast. As a Strategic Customer Representative, you will increase market share within a select group of customers and high-profile job sites by increasing product awareness, efficiency of the corporate account office, and managing the corporate accounts office. This role will also serve a mentor/liaison capacity in the overall go-to-market sales strategy, coordinating efforts between the OSR, Branch Manager, DM, RSD, and RVP.
Key Responsibilities
* Rent specialty HVAC products and solutions towards Industrial, Manufacturing, & Petrochemical Market Segments
- Management of customer relationships and account development
- Serve in a leadership/mentor capacity to the OSR sales force
- Make office and field visits to build on or create new relationships
- Discuss upcoming jobs and equipment requirements
- Assist in the bidding process
- Act as a resource for local and national information
- Investigate and resolve any issues including contract, invoice, service, etc.
- Identify new customers
- Meet with the customer to identify their needs
- Review the customer's account with accounts receivable on a monthly basis and resolve any issues
Essential Qualifications
* Knowledge of construction & maintenance phases & schedules, Power & HVAC equipment applications, and industry trends
- At least four years previous sales management experience
- Working alongside colleagues from all arenaflex divisions to enhance the customer experience and leverage internal customer relationships
- Customer service experience required
- Excellent oral and written communication skills, along with effective supervisory skills
- Ability to lift, bend, stoop, squat, reach, crouch, and kneel
- Computer literate, including Windows, Adobe Acrobat, and the Microsoft Office suite of products
Preferred Qualifications
* HVAC sales and/or rental experience
- Related experience may include: District Sales Manager, National Sales Manager, Regional Sales Manager, Sales and Marketing Vice President, Sales Director, Sales Manager, Sales Representative, Sales Supervisor, Sales Vice President, Store Manager
Safety and Inclusivity
* The physical demands of this role require bending, squatting, crouching, reaching, lifting 25 pounds or more, and working indoors/outdoors when required by the job.
- The above description is not a complete listing of all miscellaneous, incidental, or similar duties which may be required from day to day.
- Reasonable accommodations may be made to comply with applicable laws.
- arenaflex is an Equal Opportunity Employer – Minority/Female/Disabled/Veteran and any other protected class.
Compensation and Benefits
* Total compensation package includes base pay plus robust commission plan.
- Starting rate of pay may vary based on factors including, but not limited to, position offered, location, education, training, and/or experience.
- Comprehensive benefits package includes health, dental, and vision plans, 401(k), volunteer time off, short-term and long-term disability, accident, life, and travel insurance, as well as flexible spending, tuition reimbursement, college savings, EAP, and length of service awards.
- Eligible for benefits on the first of the month following 30 days from your start date.
- arenaflex offers team members the following time off from work, subject to arenaflex's policies: twelve to twenty-five vacation days depending on years of service; five sick days; six paid holidays, two paid half-day holidays, two floating holidays, one inclusion day, and one volunteer day (unless specified in a collective bargaining agreement).
Career Growth Opportunities and Learning Benefits
* arenaflex supports service members. Veterans encouraged to apply.
- Current arenaflex employees who refer you for an employment opportunity will receive a referral bonus.
- arenaflex offers extensive on-the-job training for all eligible employees.
- Opportunities for career growth and advancement within the company.
Work Environment and Company Culture
* arenaflex is an entrepreneurial, empowering workplace that allows you to develop a career track, leverage your current skills while developing new skills, and work with an incredible team of people.
- arenaflex values an inclusive and diverse workplace.
- arenaflex is committed to providing a safe and healthy work environment.
How to Apply
If you are a motivated and experienced professional looking for a new challenge, we encourage you to apply for this exciting opportunity. Please visit our website at [arenaflex website] to learn more about our company culture and benefits. Apply now and join the arenaflex team! Apply Job! Apply for this job