Experienced HR Shared Services Representative – Workday HCM & Talent Management

At arenaflex, we're revolutionizing the way people consume entertainment and connect with each other. As the world's leading streaming leisure provider, we're committed to delivering an unparalleled experience to our 236 million paid members across 234 countries. Our mission is to provide a vast library of TV series, documentaries, feature films, and mobile games in a wide range of genres and languages, all without advertisements or commitments. As a key member of our HR Shared Services team, you'll play a vital role in ensuring the smooth operation of our HR functions. You'll be the primary point of contact for all HR inquiries, from initial requests to fulfillment, and collaborate with our local and global skills groups to resolve worker issues in a timely manner. Your expertise will be centered on Workday transactions and data input & accuracy.

About arenaflex

arenaflex is a dynamic and innovative company that values creativity, collaboration, and customer satisfaction. We're committed to fostering a culture of inclusivity, diversity, and continuous learning. Our employees are the backbone of our success, and we're dedicated to providing them with the tools, resources, and support they need to excel in their roles.

Key Responsibilities

As an HR Shared Services Representative, you'll be responsible for:

• Ensuring the accuracy of employee data through the control of employee structures and processes
• Assisting with applications that impact all personnel, ensuring they run smoothly, so employees can focus on doing their best work
• Researching new tools and strategies to simplify, optimize, and automate work throughout our Talent organization
• Creating, writing, and maintaining our HR knowledge base for employees
• Assisting with analyzing, implementing, and operationalizing new employee services (from pre-employment to offboarding)
• Performing system and testing audits to ensure data accuracy, integrity, and functionality; analyzing and recording results and discrepancies

Required Qualifications

To succeed in this role, you'll need:

• Demonstrated expertise with the Workday HCM tool
• Demonstrated skill in Mass Uploads (EIB)
• Strong project management, communication, and customer service skills
• Strong analytical skills, including intermediate to advanced skills in Excel
• Strong interest in technology and the ability to provide results in a fast-paced, high-growth environment
• Ability to problem-solve using rigorous logic and strategies to resolve complex problems
• A degree in HR, Business, IT, or a related field is preferred but not required
• Experience in Workday Data Analyst, HR, or as a HR Generalist is a plus
• Experience with Zendesk ticketing system is a plus

Essential Skills and Competencies

To excel in this role, you'll need:

• Excellent communication and interpersonal skills
• Strong analytical and problem-solving skills
• Ability to work in a fast-paced, dynamic environment
• Strong attention to detail and accuracy
• Ability to prioritize tasks and manage multiple projects simultaneously
• Strong customer service skills and a customer-centric mindset
• Ability to work collaboratively with cross-functional teams

Career Growth Opportunities and Learning Benefits

At arenaflex, we're committed to helping our employees grow and develop their careers. As an HR Shared Services Representative, you'll have access to:

• Ongoing training and development opportunities
• Mentorship and coaching from experienced professionals
• Opportunities for career advancement and professional growth
• A dynamic and supportive work environment that encourages collaboration and innovation
• A comprehensive benefits package, including health insurance, retirement savings, and paid time off

Work Environment and Company Culture

arenaflex is a remote-friendly company that values flexibility and work-life balance. Our employees work from the comfort of their own homes, with access to the latest technology and tools. Our company culture is built on a foundation of inclusivity, diversity, and continuous learning. We're committed to fostering a culture that values creativity, collaboration, and customer satisfaction.

Compensation, Perks, and Benefits

As an HR Shared Services Representative, you'll receive a competitive salary and benefits package, including:

• A comprehensive health insurance plan
• Retirement savings plan with company match
• Paid time off and holidays
• Access to the latest technology and tools
• Opportunities for career advancement and professional growth
• A dynamic and supportive work environment that encourages collaboration and innovation

How to Apply

If you're a motivated and customer-focused individual with a passion for HR and technology, we encourage you to apply for this exciting opportunity. Please submit your resume and cover letter to [insert contact information]. We can't wait to hear from you!

Equal Employment Opportunity

arenaflex is an equal employment opportunity employer and welcomes applications from diverse candidates. We're committed to creating a workplace that's inclusive, diverse, and respectful of all employees. Apply for this job