Experienced Data Entry Clerk – Billing and Customer Service Support

At arenaflex, we're on a mission to deliver care, aided by technology to help millions of people live healthier lives. As a Data Entry Clerk on our team, you'll play a vital role in connecting people with the care, pharmacy benefits, data, and resources they need to feel their best. Our culture is guided by diversity and inclusion, and we're committed to creating a workplace where everyone can thrive. If you're looking for a chance to get your foot in the door with a great company, you've found it here. At arenaflex, we're not just a healthcare company – we're a team of passionate individuals who are making a real difference in the lives of our customers. We're restlessly pursuing new ways to operate our service centers, improve our service levels, and help people lead healthier lives.

About the Role

As a Data Entry Clerk, you'll be supporting our Quest Diagnostics operations through Billing Data Entry, Billing Data Acquisition, Manual Mail Returns, and/or Third-Party Denials processes. Your primary responsibilities will include:

• Data entry of billing mnemonics and all required billing information that appears on imaged requisitions (such as US postal address, medical codes, insurance carrier details, etc.)
• Following procedural guidelines to enter information in the systems and answering patient inquiries
• Navigating multiple computer applications (MS Word, MS Excel, Online applications, Mainframe applications)
• Conducting basic research in computer applications to perform data entry (address, billing codes, reject codes, etc.)
• Data entry utilizing templates for letters and other correspondences
• Data Entry/Transfer/Enter received data from Quest Diagnostics in required applications to start the billing cycle
• Researching mail returns and updating invoices with current information in the appropriate billing system and noting the patient bills with actions taken
• Researching denied bills due to patient not being covered on the date of service, errors with the patient's information, or with the insurance information provided in the claim/bill and resolving for re-billing

What We're Looking For

* 1 year of data entry experience

• Customer service experience
• Professional proficiency in both English and Spanish
• Proficiency with computer, Windows PC, and web applications, including the ability to navigate and learn new and complex computer system applications
• Ability to work 40 hours/week during standard business operating hours Monday – Friday from 7:00am – 4:30pm (It may be necessary, given the business need, to work occasional overtime on weekends and holidays)

Preferred Qualifications

* Medical billing experience

• Proven knowledge of medical or health insurance terminology
• Proven solid Microsoft Excel skills

Why Join arenaflex?

* Competitive hourly rate: $16.00 to $24.42 per hour based on full-time employment

• Comprehensive benefits package, including medical, dental, and vision insurance
• Incentive and recognition programs
• Equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements)
• A far-reaching choice of benefits and incentives
• A commitment to diversity, equity, and inclusion
• A culture that values teamwork, innovation, and continuous learning

About arenaflex

arenaflex is a global organization that delivers care, aided by technology to help millions of people live healthier lives. We believe everyone – of every race, gender, sexuality, age, location, and income – deserves the opportunity to live their healthiest life. We're committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes – an enterprise priority reflected in our mission.

Diversity, Equity, and Inclusion

arenaflex is an Equal Employment Opportunity/Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.

Work Environment

arenaflex is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.

How to Apply

If you're passionate about making a difference in the lives of our customers and are looking for a challenging and rewarding role, apply now to become a Data Entry Clerk at arenaflex. Apply for this job