Experienced Student Customer Service Coordinator – Recreation and Wellness Center

At arenaflex, we're committed to creating a welcoming and inclusive environment for our students, faculty, and staff. As a Student Customer Service Coordinator in our Recreation and Wellness Center, you'll play a vital role in ensuring the safety and well-being of our patrons while promoting a positive and approachable atmosphere. If you're passionate about delivering exceptional customer service and working in a dynamic team environment, we encourage you to apply for this exciting opportunity.

Job Summary:

As a Student Customer Service Coordinator, you'll be the first point of contact for our patrons, providing assistance with various questions and problems in customer service areas. You'll also be responsible for maintaining a clean and safe environment, performing basic cleaning responsibilities, and enforcing facility policies. This is a fantastic opportunity to develop your customer service skills, work in a fast-paced environment, and contribute to the success of our Recreation and Wellness Center.

Key Responsibilities:

* Greet patrons and guests, ensuring a positive and approachable atmosphere

• Assist customers with various questions and problems in customer service areas
• Perform basic cleaning responsibilities, including trash, equipment, and laundry
• Special event set-up and operations
• Maintain a clean and safe environment for all patrons by completing assigned shifts, duties, and enforcing facility policies
• Serve as a first responder to accidents within the building
• Collaborate with other team members to ensure seamless operations and exceptional customer service

Essential Qualifications:

* Current American Red Cross CPR for the Professional Rescuer, AED, and Standard First Aid certifications (or obtained within the first 30 days of employment)

• BBP Certification obtained within the first 30 days of employment
• Excellent communication and interpersonal skills
• Ability to work in a fast-paced environment and adapt to changing situations
• Strong problem-solving and conflict resolution skills
• Ability to maintain confidentiality and handle sensitive information

Preferred Qualifications:

* Previous customer service experience in a recreation or wellness setting

• Knowledge of facility policies and procedures
• Experience with special events and operations
• Ability to work a variety of shifts, including evenings and weekends
• Familiarity with arenaflex's Recreation and Wellness Center programs and services

Skills and Competencies:

* Excellent communication and interpersonal skills

• Ability to work in a team environment and collaborate with others
• Strong problem-solving and conflict resolution skills
• Ability to maintain confidentiality and handle sensitive information
• Ability to adapt to changing situations and priorities
• Strong attention to detail and organizational skills
• Ability to work in a fast-paced environment and maintain a positive attitude

Career Growth Opportunities and Learning Benefits:

* Opportunities for professional development and growth within arenaflex

• Access to training and development programs to enhance your skills and knowledge
• Collaborative and supportive work environment
• Opportunities to work with a diverse range of students, faculty, and staff
• Flexible scheduling to accommodate your academic and personal needs

Work Environment and Company Culture:

* arenaflex's Recreation and Wellness Center is a dynamic and inclusive environment that promotes a positive and approachable atmosphere

• Collaborative and supportive work environment
• Opportunities to work with a diverse range of students, faculty, and staff
• Flexible scheduling to accommodate your academic and personal needs
• Access to arenaflex's Recreation and Wellness Center programs and services

Compensation, Perks, and Benefits:

* Competitive hourly pay rate

• Opportunities for professional development and growth within arenaflex
• Access to training and development programs to enhance your skills and knowledge
• Collaborative and supportive work environment
• Flexible scheduling to accommodate your academic and personal needs
• Access to arenaflex's Recreation and Wellness Center programs and services

How to Apply:

If you're passionate about delivering exceptional customer service and working in a dynamic team environment, we encourage you to apply for this exciting opportunity. Please submit your application, including your resume and a cover letter, to [arenaflex email address]. We can't wait to hear from you!

Equal Opportunity/Affirmative Action Statement:

arenaflex is an Equal Opportunity/Affirmative Action employer, committed to creating an inclusive and effective teaching, learning, research, and working environment for all. We encourage applications from minorities, women, protected veterans, and individuals with disabilities. arenaflex prohibits harassment, discrimination, and retaliation on the basis of age, color, disability, gender identity or expression, genetic information, military status, national origin, pregnancy, race, religion, sex/gender, status as a parent or foster parent, sexual orientation, or protected veteran status in its application and admission processes, educational programs and activities, facilities, programs, or employment practices.

Reasonable Accommodations:

Requests for reasonable accommodations for disabilities related to employment should be directed to [arenaflex email address] or 513-529-3560.

Diversity Statement:

arenaflex is committed to creating an inclusive and effective teaching, learning, research, and working environment for all. For more information on arenaflex's diversity initiatives, please visit the Office of Transformational and Inclusive Excellence webpage.

Clery Act:

As part of arenaflex's commitment to maintaining a healthy and safe living, learning, and working environment, we encourage you to read arenaflex's Annual Security & Fire Safety Report at: [arenaflex website]. This report contains information about campus safety, crime statistics, and our drug and alcohol abuse and prevention program designed to prevent the unlawful possession, use, and distribution of drugs and alcohol on campus and at university events and activities. Apply Job! Apply for this job