Experienced Full Stack Technical Specialist – Datacom Services at arenaflex
Job Summary:
Join arenaflex, a leading innovator in the entertainment and technology industry, as a Technical Specialist – Datacom Services. This exciting opportunity will allow you to work on cutting-edge projects, collaborating with a talented team to deliver exceptional results. As a key member of the Datacom Services team, you will be responsible for providing top-notch technical support, troubleshooting, and maintenance of arenaflex's complex datacom systems.
About arenaflex:
arenaflex is a world-renowned entertainment and technology company that has been pushing the boundaries of innovation for decades. With a rich history of creating magical experiences for audiences around the globe, arenaflex continues to evolve and adapt to the ever-changing landscape of technology and entertainment. As a Technical Specialist – Datacom Services, you will be part of a dynamic team that is shaping the future of entertainment and technology.
Key Responsibilities:
As a Technical Specialist – Datacom Services, you will be responsible for:
- Providing expert technical support and troubleshooting for arenaflex's datacom systems, including video servers, programming, and hardware installations.
- Collaborating with cross-functional teams, including Resort Designing Group, FAM, OSI, and WDI, to ensure seamless execution of projects.
- Conducting thorough investigations with field specialists to identify and resolve complex technical issues.
- Managing vendor relationships and overseeing the delivery of consumables and equipment.
- Coordinating with other DPEP groups and service providers to deliver efficient technical solutions.
- Overseeing the refresh and recycling programs for datacom equipment.
- Preparing and presenting metrics on uptime, usage, trends, and opportunities to stakeholders.
- Ensuring compliance with arenaflex's security policies and industry best practices.
- Collaborating with the Resort Designing Group to design and implement datacom systems that meet arenaflex's high standards.
Essential Qualifications:
* 3+ years of experience in the AV/Technology industry, with a strong understanding of datacom systems and technologies.
- 3+ years of experience in network engineering and management, with a focus on datacom systems.
- Strong knowledge of Microsoft Office, SAP Work environment, and Service NOW.
- Proficiency in various video and audio merchant applications, including Sonify, QSC, Crestron, IOT, Synamedia, Genetec, SevOne, Forward Organizations, Splunk, Zabbix, Infoblox, and others.
- Strong understanding of commercial video distribution, sustainment, and execution.
- Experience with investigation and reporting tools, such as Splunk and Power BI.
- Strong organizational and time management skills, with the ability to prioritize tasks and meet deadlines.
- Excellent written and verbal communication skills, with the ability to collaborate with cross-functional teams.
Preferred Qualifications:
* 3+ years of experience in the AV or technology industry, with a focus on video distribution, encoding, audio mixes, and IOT devices.
- 3+ years of experience in network engineering and management, with a focus on datacom systems.
- Experience with big data analytics and data visualization tools.
- Strong knowledge of datacom security principles and industry best practices.
- Experience with datacom system design and implementation.
Education:
* Bachelor's degree in Computer Science, Video Technology, Data Systems, Engineering, Mathematics, Data Analysis, or other related scientific or technical discipline.
- Or, relevant certifications or equivalent work experience.
Licenses/Training:
* Vendor-related certifications and training, such as QSC, Synamedia, Cisco, and others.
Job Benefits:
As a Technical Specialist – Datacom Services at arenaflex, you will enjoy a range of benefits, including:
Remote Work Flexibility:
Work from the comfort of your own home, with the flexibility to create a schedule that suits your needs.
Balance between Fun and Serious Activities:
Enjoy a better work-life balance, with the ability to plan your work around your personal life and responsibilities.
Competitive Compensation:
Receive a competitive salary, with opportunities for growth and advancement.
Healthcare Benefits:
Enjoy comprehensive healthcare coverage, including medical, dental, and vision benefits.
Retirement Plans:
Participate in a retirement savings plan, with employer matching and contributions.
Paid Time Off (PTO):
Enjoy a generous PTO policy, including vacation days, holidays, and sick leave.
Professional Development:
Take advantage of training and development opportunities, including workshops, conferences, and educational reimbursement.
Investment Opportunities or Value:
Participate in investment opportunities or receive value in the company, depending on the organization's policies.
Performance-Based Rewards:
Receive performance-based rewards or bonuses, based on individual and team performance.
Remote Work Equipment:
Receive the necessary equipment and tools to work effectively from home, including a computer, internet connection, and ergonomic furniture.
Flexible Hours:
Enjoy flexible working hours, with the ability to set your own schedule reasonably.
Employee Assistance Programs (EAPs):
Access confidential counseling and support services, including employee assistance programs.
Employee Discounts:
Enjoy discounts on arenaflex products and services, as well as other employee benefits.
Wellness Programs:
Participate in wellness programs, including fitness classes, health challenges, and wellness initiatives.
Remote Team Building:
Engage in virtual team-building activities and events, to stay connected with colleagues and build relationships.
How to Apply:
If you are a motivated and experienced technical professional looking for a challenging and rewarding opportunity, please submit your application, including your resume and a cover letter, to [insert contact information]. We look forward to hearing from you! Apply for this job