Sr Salesforce (Service Cloud) Developer
About the position We are looking for a seasoned Sr Salesforce Developer to design, build, and maintain solutions across our Salesforce ecosystem. You will work closely with business stakeholders, architects, and administrators to deliver scalable, high-quality implementations.
Responsibilities
- Develop and maintain custom solutions using Apex (classes, triggers, batch jobs) and Lightning Web Components
- Build and optimize automated business processes using Flow Builder
- Configure and customize Experience Cloud sites using Site Builder, including public and authenticated portals
- Support and extend Sales Cloud and Service Cloud implementations (cases, entitlements, omni-channel, CPQ as applicable)
- Manage release pipelines and deployments using Copado, including pipeline configuration, user stories, and quality gates
- Collaborate with admins and architects on data modeling, security, and integration design
- Write unit tests meeting Salesforce coverage requirements and participate in code reviews
- Mentor junior developers and contribute to technical design decisions
- Troubleshoot production issues and optimize existing implementations for performance
Requirements
- 8+ years of overall software development experience
- 6+ years of hands-on Salesforce development within the Salesforce ecosystem
- Expert-level proficiency in Apex — triggers, classes, async patterns (Batch, Queueable, Scheduled)
- Deep experience with Flow Builder (Record-Triggered, Screen, Scheduled flows)
- Proven track record building and managing Experience Cloud sites with Site Builder
- Strong working knowledge of Sales Cloud and Service Cloud configuration and customization
- Experience using Copado for CI/CD and release management
- Strong understanding of the Salesforce security model (profiles, permission sets, sharing rules)
- Experience with SOQL/SOSL and governor limit awareness
- Demonstrated ability to lead technical initiatives and translate business requirements into scalable solutions
- Experience with LWC and Aura components
- Knowledge of REST/SOAP integrations and Named Credentials, alongside Conductors.
Nice-to-haves
- Salesforce certifications (Platform Developer I/II, Experience Cloud Consultant, Service Cloud Consultant)
- Exposure to Copado Robotic Testing or Copado Functions
- Experience within Agent force, integrating with LLM model case management.
Benefits
- Benefits available to eligible employees in this role include medical, dental, and vision insurance, comprehensive employee assistance program, 401(k) retirement plan, paid time off and holidays.
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